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Read what people are saying
about Precision Garage Door

Precision Garage Door of the Upstate of South Carolina, Western North Carolina & Tri-Cities Area in Tennessee
has received 2165 reviews, averaging 4.95 Stars:
Review:

These guys are on the ball, excellent communication from start to finish. Called in with a broken spring and three hours later Geoff had my door back in operation. This kind of service is almost unheard of these days.
Douglas Cook
Geoff Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Torsion spring broke on Sunday. Called Precision on Monday and they had a tech here in 1 hour. Great service but contrary to this web site, it won't be the last spring you'll ever buy. Precision installed my door 7 yrs ago and still charged me $400+ for a $60 part and a 1 hour service call. Good service isn't cheap.
Amy and jeff Flippin
Randy Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Appreciate the promptness, and knowledge and upfront prices. Fixed our door in about an hour. Technician was great! Only thing I’d like to see is a reduction on service call when work is done . I understand a cost to get estimate but if job is completed by your company it would be nice to have a break on service call. I know some plumbing companies do this. $90 service call but if you have them complete work, it is included. But overall would recommend this company.
Dennis Chew
Fred Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Excellent service! Quick response to the request, skilled and pleasant to work with tech! The door works and sounds great!! Couldn't ask for more.
Steve Chevalier
Jonathan Service Provided:
Garage Door Repair
Technician:
Review:

Great technician ! Very knowledgeable and efficient. Gave great tips on keeping door opener in good shape. He was friendly and professional,
Dearl Wallen
Jonathan Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

And Home at 9:00 after dinner. Opened garage door and spring broke. Called Precision at 7:30 am on a Sunday and Rich was at our house by 2:00 the same day. Very knowledgeable, personable, professional. By 3:30 I had a repaired door at a fair price. Would recommend them to anyone and would certainly use them again.
Gary Smith
Rich Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

I selected Presicion because of the reviews and also the quick response of the person who answered the phone
Sandra Gauthier
Service Provided:
Garage Door Repair
Review:

Great website
Connie Edens
Service Provided:
Garage Door Repair
Review:

Totally delightful experience. We simply needed a tuneup to make sure our garage door and opener would work well for the purchaser of our home. Fred explained all that he was doing and why. Door and opener work perfectly.
Frank Crachiolo
Fred Service Provided:
Garage Door Opener Repair
Technician:
Review:

We needed a new opener Fred did a great job, was professional in every way. He worked past normal hours to get the job done. I would recomend highly.
Frank Giannuzzi
Fred Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

I called this morning as my garage door would not open and I was given an appointment this afternoon. Randy was the technician who came out and he did a really thorough job. He fixed the issue with the garage door not opening and then noticed that some of the rods that hold the chains and wheels were a little loose. He tightened all of them and lubed both garage doors. He was really professional and extremely pleasant. This is the second time I have used Precision and I will definitely use them again.
Barbara Ellsworth
Randy Service Provided:
Garage Door Repair
Technician:
Review:

Very nice experience with Precision Door. Emails answered quickly and work was scheduled on a timely basis. Technician Fred did an excellent job with the installation of the new door including cleanup. He obviously had good knowledge of the installation process and worked quickly to complete the job. He had a very good attitude toward the job at hand. Very happy with his service.
Randy Hartsoe
Jonathan Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

As usual the repairs were done very professional and quickly, very knowledgeable service technician and even did an adjustment on the garage door opener without being asked, recommend this business highly
Billy Sowards
Randy Service Provided:
Garage Door Repair
Technician:
Review:

Our car was trapped in the garage on a Saturday and Precision was not only available, but on time, very professional, informative, and affordable. Fred was our technician and he was exactly what you want: on time, not pushy, very professional, and very approachable. My husband and I are real estate brokers in Asheville and will be recommending Precision, and Fred, to our clients and peers!
Patty Woolf
Fred Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Garage Door torsion spring was broken. Repair was made on day that call was made to your firm. While on site, your technician, JONATHAN, serviced and adjusted rollers and hinges to smooth and quiet operation of door. A 5 star service by JONATHAN who makes your company look good.
Bill & Linda Frye [ I changed the L in Linda's name to a capital letter.]
Jonathan Service Provided:
Broken Garage Door Spring Repair
Technician:
Date: 05/18/2018
Garage Door Repair
,
Review:

Great experience! Prompt same day service. Jon actually got here within the hour I made the call. Looked over the situation, promptly determined why I was not able to open my garage door. Got new parts from his truck and had me up and running in no time. I appreciated Jon's professional manner and skills. I will definitely call if I need help again.
Robert Bulatowicz
Jonathan Service Provided:
Garage Door Repair
Technician:
Review:

Rich was very timely, polite and hard working. He found the issue and repaired it quickly plus he added a new weatherstrip piece to the bottom of the door. Great service! I would recommend him and Precision Door to anyone. This was the second time I have used them and I have been very pleased.
Mark Brockwell
Randy Service Provided:
Garage Door Repair
Technician:
Review:

My father was really happy with John's service and the time it took to replace the opener. Nice guy.
Richard Bieringer
Service Provided:
Garage Door Opener Repair
Product:
Opener
Review:

Our garage door needed some repairs so we called Precision. I was amazed that the technician(David)was at our house within one hour. He was very professional, knowledgeable about what needed to be done to repair my door and he fully explained everything that he needed to do and why. The repairs were completed fully and promptly. I was impressed with David's customer service attitude. Good job!
Ted Chellis
Service Provided:
Garage Door Repair
Review:

Excellent service. Repair was done, new rollers, sensors and a keypad were installed with explanation of repair that was done and the new products that were installed. Technician was very professional. I would recommend this company.
Elizabeth Thurmond
Geoff Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Technician:
Review:

Jonathan did a good job. Prompt. Pleasant. Efficient. Knowledgeable. Thanks.
Travis Rockey
Jonathan Service Provided:
Garage Door Repair
Technician:
Review:

Geof was on time and performed repair quickly.
Earl Mcclain
Geoff Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Great service! On time and great repair job.
Joyce & butch Daughtrey
Geoff Service Provided:
Garage Door Repair
Technician:
Review:

The installer, Avery, did a great job, very thorough and professional. We are very pleased with our great looking and quiet-operating new door. Bob & Marci Desjardins
Marsha Desjardins
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Excellent service. I love this company.
Jay Mills
Richard Service Provided:
Garage Door Repair
Technician:
Review:

I could not have asked for a more knowledgeable friendly individual than John. I will not hesitate to use you again or recommend you to anyone that needs your services. Thanks again!
Jerry Johnson
Jonathan Service Provided:
Garage Door Repair
Technician:
Review:

Great knowledgeable employees. Quick friendly service. The parts however are way too expensive.
Andy Ziehmer
A Response from: Rich

Thanks for responding and giving us high marks regarding our service. Regarding our "exoensive" part cost I must ask expensive compared to whom? You can always order something online cheaply but do you know what to order? The spring we installed on your door is rated for over 20K cycles versus the typical 10K cycles most other companies install. This will double the time between spring replacements and save you money in the long run. Also there was no separate labor charge to install. That is built in to the part cost. If you have any additional questions I will be glad to discuss them with you in detail.

Randy Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

The technician (John, I think) went way above and beyond what any customer should expect. In addition to putting the garage door in the best operating condition I can ever remember, he went out of his way to explain the details of the repair and offered maintenance tips that would extend its life. On top of that, he was willing to wait for my husband who was on his way home from work to get the chance to explain the same things to him. We've had other services in the past but Precision Door Service was the best by far. We are now permanent customers!
R. Trent and Celine M. Codd
Jonathan Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Response was timely. Tech diagnosed problem quickly and was thorough. He provided additional consultation on system operation and efficiency. Overall pleased with service.
Randall Blevins
Randy Service Provided:
Garage Door Opener Repair
Technician:
Review:

I rarely write a review but in the case of Precision Door Service I must let others know what GREAT service I received when I needed emergency repair service on my garage door. I was in a panic when I called because I needed to leave my home but the garage door would not close. The man I spoke to on the phone was so kind and helpful and took all of my information to give the repair tech. I was given a definite time frame when the tech would come and it was accurate. Once the tech arrived, he told me what he would do to handle the repair and quickly performed the service adding extra stronger brackets so I would not have a problem in the future. The tech also lubricated the door which will help keep the garage door running smoothly. I am beyond grateful for the service performed by Precision Garage Door Service and if I need help in the future, they are the company I will call.
Iris Minette
Jonathan Service Provided:
Garage Door Repair
Technician:
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