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This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.
This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.
This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.
This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
Onlinesubmission
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I was very satisfied with my service from Precision Garage Door. I received same-day service for a broken torsion spring. The technician, Donald was very professional, customer-focused, and exhibited an impressive wealth of knowledge and experience related to Garage Door maintenance. He identified several other issues that required attention and fixed those on the spot. My garage door is running smoother after the repair job than it has since I bought my house. I would recommend Precision Garage Door to anyone who needs quick, quality service.
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Robert Wicker
