The customer service began with my phone call to Precision on Saturday afternoon. After trying to make the repairs myself with no luck, I found Precision's information in the internet. I called and was greeted by a very knowledgeable and helpful person. She provided me with a 2 hour window of time that afternoon that the technician would show up to my home, and followed that up with an email confirmation.
Don arrived on time and serviced my garage door quickly and effeciently. He also pointed out a couple of issues with my other garage door, and after giving me a quote to repair those problems, completed those repairs just as effeciently.
I am very pleased with the professionalism and customer service I received, and I will not hesitate to call Precision again should I experience future garage door problems. I will also pass along Precision's name and contact information to anyone I know who is having garage door problems.
Broken Garage Door Spring Repair