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Read what people are saying
about Precision Garage Door in:

Greenville SC Area, SC

Precision Garage Door of the Upstate of South Carolina, Western North Carolina & Tri-Cities Area in Tennessee
has received 213 reviews, averaging 4.90 Stars:
Comments:
Precision Overhead Garage Door Review Transparency System ©
Precision Overhead Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews
This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.

This review was an "Online Submission". At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.
This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.
This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.
This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
This review was posted from a customer who connected to our site through "Facebook

Ability to get an operator to get work scheduled was a big draw as well as experience with overhead doors. Garage repair job was done early. Couldn't get home to meet repair person but Don was polite and competent on phone. Left garage door open. Got quote and repair done quickly. Had to trust work was done properly since I had to pay for work by credit card by phone before I could observe work. Made me a little nervous but o.k. Nothing to change there. Don did leave paperwork in my garage with warrantee information as well which was good.
Marco Luzzatti
Donald Service Provided:
Garage Door Repair
Technician:
Date: 06/23/2015
Garage Door Repair
Greer, SC
Comments:
Precision Overhead Garage Door Review Transparency System ©
Precision Overhead Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews
This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.

This review was an "Online Submission". At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.
This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.
This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.
This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
This review was posted from a customer who connected to our site through "Facebook

I accidently backed into my garage door with my golf cart and damaged the track. My garage door would not close. I called Precision and they came out immediately to repair it the same day! The service was great and I will definitely use them for any future garage door needs. Thanks Precision!
Heather Alford
Rich Service Provided:
Garage Door Repair
Technician:
Comments:
Precision Overhead Garage Door Review Transparency System ©
Precision Overhead Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews
This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.

This review was an "Online Submission". At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.
This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.
This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.
This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
This review was posted from a customer who connected to our site through "Facebook

4.5 stars. Telephone customer service is great, scheduling easy & quick, technicians call ahead as heading to my appointment (and came a couple hours early), parts were on the truck, and fix made in less than an hour. Would have given five stars if the price were a little lower. Also, the technician/repair person I had today was great. Much better than the one sent out on my prior repair.
Gail Veideman
A Response from: Rich

Thanks for the high marks. We appreciate your responding. In regards to price, we cant offer 4.5-5 star service for 1-2 star prices. However when we compare the high cycle life of the springs that were installed on your door,lasting 2-3X most competitors shorter life springs, you will save money in the long run. Rich

Geoff Service Provided:
Garage Door Repair
Technician:
Comments:
Precision Overhead Garage Door Review Transparency System ©
Precision Overhead Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews
This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.

This review was an "Online Submission". At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.
This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.
This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.
This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
This review was posted from a customer who connected to our site through "Facebook

Rich was very professional and efficient in rectifying the broken spring on our ten year old garage.
Jeff Morris
Rich Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Comments:
Precision Overhead Garage Door Review Transparency System ©
Precision Overhead Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews
This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.

This review was an "Online Submission". At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.
This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.
This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.
This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
This review was posted from a customer who connected to our site through "Facebook

Service was prompt and excellent....a five stars experience! No problems.
Ellie Arnold
Donald Service Provided:
Garage Door Opener Repair
Technician:
Comments:
Precision Overhead Garage Door Review Transparency System ©
Precision Overhead Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews
This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.

This review was an "Online Submission". At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.
This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.
This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.
This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
This review was posted from a customer who connected to our site through "Facebook

Service was performed fine. However, i asked installer to please check to see if he could try and change code to test the keyless pad, because that is why we changed the pad, and he did not try it, saying it will work fine. So I am going to change it myself and try it. Since I have 90 days guaranteed.
Verta Perez
A Response from: Rich

You certainly do have a 90 day warranty on all electronic devices. You will be able to change your personal keypad code whenever you wish and the instructions are located on a decal in the cover of the keypad, or printed in the box it came in, or available online. If you choose to change the code on your keypad in order to erase the old code you will have to erase the memory in your garage door opener and reprogram all remote transmitters including car built-in remotes and this can take some billable time to accomplish. We usually charge about $30 for the time to reset everything and Don was saving you this unnecessary charge.

Donald Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Technician:
Comments:
Precision Overhead Garage Door Review Transparency System ©
Precision Overhead Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews
This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.

This review was an "Online Submission". At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.
This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.
This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.
This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
This review was posted from a customer who connected to our site through "Facebook

Donald was very professional and did an outstanding job on our garage door repair. He went above and beyond our expectations. He was willing to show us exactly what needed to be done and explain exactly why each service needed to be performed. I like the fact that Precision Door Service sent an email confirmation of our appointment and included a picture of the serviceman that I should be expecting. Our garage door is working perfectly and better than we ever thought it would. Thanks for the incredible service!
Heather
Donald Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Date: 06/10/2015
Garage Door Repair
Greer, SC
Comments:
Precision Overhead Garage Door Review Transparency System ©
Precision Overhead Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews
This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.

This review was an "Online Submission". At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.
This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.
This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.
This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
This review was posted from a customer who connected to our site through "Facebook

It's really special to work with a company who cares about customer service. Thank you, Rich
Larry Crystal
Rich Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Comments:
Precision Overhead Garage Door Review Transparency System ©
Precision Overhead Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews
This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.

This review was an "Online Submission". At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.
This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.
This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.
This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
This review was posted from a customer who connected to our site through "Facebook

Scheduling was easy and technician was prompt. Knew exactly what the problem was and worked to fix it. Excellent service!
Steve Mcrae
Charlie Service Provided:
Garage Door Repair
Technician:
Comments:
Precision Overhead Garage Door Review Transparency System ©
Precision Overhead Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews
This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.

This review was an "Online Submission". At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.
This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.
This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.
This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
This review was posted from a customer who connected to our site through "Facebook

I give precision a 5 star! The repairs to my garage door was efficient! I called on Memorial Day around 8 pm and spoke with a person. A repair man was at my house by 955am the next day; 5 minutes earlier than planned! He diagnosed the problem, gave me an estimate of cost and was finished by 1045am! My garage door works better now than it did 8 years ago when I built my house! They truly will have your garage operating like new, when they finish! Well pleased with the repairs! The repair man was very polite and professional!
Tonya Evans
Donald Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Comments:
Precision Overhead Garage Door Review Transparency System ©
Precision Overhead Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews
This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.

This review was an "Online Submission". At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.
This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.
This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.
This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
This review was posted from a customer who connected to our site through "Facebook

Wonderful service! I had to have the motor replaced and they were very prompt and finished it in one hour! Thank you!
Cindy Stamps
Donald Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Technician:
Date: 05/26/2015
Garage Door Repair
Greer, SC
Comments:
Precision Overhead Garage Door Review Transparency System ©
Precision Overhead Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews
This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.

This review was an "Online Submission". At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.
This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.
This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.
This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
This review was posted from a customer who connected to our site through "Facebook

The technician was knowledgeable, friendly, and fast. However, the service charge quoted to me on the phone with the operator was $70 but I was billed $145. You should better set expectations with your customers as I would have waited to have the repair taken care of, rather than pay that rate.
Steven Hodge
A Response from: Rich

Thanks for the response and the 5 star rating in light of the misquoted service call. We apologize for misquoting you the service call rate for Sunday afternoon. Sundays, holidays and after 7 pm emergency rates are in effect. We have some new customer service reps answering our phones and occasionally they make a mistake. We have reviewed this mistake with our call center rep. Fortunately Don was able to correct the misquote prior to initiating any repair and made it clear he could come during the week at the regular rate. According to Don both you and your wife were able to discuss this and decide to proceed with the repair rather than wait until the weekday. Regards, Rich Battistini General Manager

Donald Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Comments:
Precision Overhead Garage Door Review Transparency System ©
Precision Overhead Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews
This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.

This review was an "Online Submission". At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.
This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.
This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.
This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
This review was posted from a customer who connected to our site through "Facebook

Don was great!
Erin Halperin
Donald Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Comments:
Precision Overhead Garage Door Review Transparency System ©
Precision Overhead Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews
This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.

This review was an "Online Submission". At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.
This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.
This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.
This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
This review was posted from a customer who connected to our site through "Facebook

Technician was very efficient and professional. 5 stars
John Cotton
Geoff Service Provided:
Garage Door Opener Repair
Technician:
Comments:
Precision Overhead Garage Door Review Transparency System ©
Precision Overhead Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews
This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.

This review was an "Online Submission". At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.
This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.
This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.
This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
This review was posted from a customer who connected to our site through "Facebook

I was very impressed with the technicians. They arrived on time and were through in less than three hours. They checked and double checked every thing as they assembled and installed the door and the track. It works beautifully. THANK YOU. P .S. I give you 5 stars
Ralph Bell
Rich Service Provided:
Install Garage Doors
Product:
Remotes / Keypad
Technician:
Comments:
Precision Overhead Garage Door Review Transparency System ©
Precision Overhead Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews
This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.

This review was an "Online Submission". At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.
This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.
This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.
This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
This review was posted from a customer who connected to our site through "Facebook

5 STAR RATING. Great job, professionally done and with great service. Technician Geoff was outstanding and very thorough. Completed the installation in minimal time and very patient with demonstrating how the system works. My wife needed a second explanation and he did so being completely thorough which was greatly appreciated. Great attitude. Would highly recommend Precision anytime! Thanks.
Roy Miller
Geoff Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Comments:
Precision Overhead Garage Door Review Transparency System ©
Precision Overhead Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews
This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.

This review was an "Online Submission". At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.
This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.
This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.
This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
This review was posted from a customer who connected to our site through "Facebook

Service response by Geoff was remarkable. He was at my house within 30 min's of my call. He went to work right away, explained everything and was done within an hour and on his way. I was truly impressed with your representative. Please commend him on his customer relations being above and beyond!
Jim Throneberry
Geoff Service Provided:
Garage Door Repair
Technician:
Comments:
Precision Overhead Garage Door Review Transparency System ©
Precision Overhead Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews
This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.

This review was an "Online Submission". At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.
This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.
This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.
This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
This review was posted from a customer who connected to our site through "Facebook

The response time and feedback was great. I needed a financing option that I already had with XXXXXXX. No other reason I did not choose your company.
Dylan Lawlor
Donald Service Provided:
Install Garage Doors
Technician:
Comments:
Precision Overhead Garage Door Review Transparency System ©
Precision Overhead Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews
This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.

This review was an "Online Submission". At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.
This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.
This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.
This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
This review was posted from a customer who connected to our site through "Facebook

One of our springs broke on Saturday around 10:00 a.m. Made a call to Precision (as we had prior service from them) at 10:30 a.m. We were told a repairman would be here by Noon. He arrived promptly, went over the options, and then completed the work in a very professional manner. While replacing the springs to a new more modern system was a bit costly, we are completely satisfied with the service and repair and we highly recommend Precision. Definitely a five star company!
Ken
Donald Service Provided:
Broken Garage Door Spring Repair
Technician:
Comments:
Precision Overhead Garage Door Review Transparency System ©
Precision Overhead Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews
This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.

This review was an "Online Submission". At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.
This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.
This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.
This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
This review was posted from a customer who connected to our site through "Facebook

Same day punctual service. Technician, Don, was courteous and knowledgeable.
George Anne Jones
Donald Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Comments:
Precision Overhead Garage Door Review Transparency System ©
Precision Overhead Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews
This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.

This review was an "Online Submission". At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.
This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.
This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.
This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
This review was posted from a customer who connected to our site through "Facebook

Awesome, fast, courteous, great price
Mo Farhan
Donald Service Provided:
Garage Door Repair
Technician:
Comments:
Precision Overhead Garage Door Review Transparency System ©
Precision Overhead Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews
This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.

This review was an "Online Submission". At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.
This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.
This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.
This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
This review was posted from a customer who connected to our site through "Facebook

I AM VERY PLEASED WITH YOUR TECHNICIAN ABILITIES. EVERYTHING ABOUT THE INSTALLATION OF MY NEW GARAGE DOOR WAS EXCEPTIONAL. THANKS FOR A WONDERFUL PURCHASING EXPERIENCE. *****
Dizzy Nave
Geoff Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Comments:
Precision Overhead Garage Door Review Transparency System ©
Precision Overhead Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews
This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.

This review was an "Online Submission". At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.
This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.
This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.
This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
This review was posted from a customer who connected to our site through "Facebook

You came out the same day, on time and your guys did an excellent job.
Mary Roberts
Donald Service Provided:
Garage Door Repair
Technician:
Comments:
Precision Overhead Garage Door Review Transparency System ©
Precision Overhead Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews
This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.

This review was an "Online Submission". At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.
This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.
This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.
This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
This review was posted from a customer who connected to our site through "Facebook

Very good service from your tech "Don". He was prompt and provided good knowledge on your products. I would give you 5 STARS for the service.
TJ and Ann Marks
Donald Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
Technician:
Comments:
Precision Overhead Garage Door Review Transparency System ©
Precision Overhead Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews
This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.

This review was an "Online Submission". At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.
This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.
This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.
This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
This review was posted from a customer who connected to our site through "Facebook

Great service. Prompt profession service man. Would use again. 5 stars
Susan Fink
Geoff Service Provided:
Garage Door Repair
Technician:
Comments:
Precision Overhead Garage Door Review Transparency System ©
Precision Overhead Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews
This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.

This review was an "Online Submission". At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.
This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.
This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.
This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
This review was posted from a customer who connected to our site through "Facebook

Your man, Don was very professional and did things to tweak my door after he saw that it came back up when he was getting ready to leave. the original installers told me to call a professional if anything ever went wrong because the torsion spring can kill if you do not know what you are doing. Good advice. Even my brother(jack of all trades) said calling a professional to fix it was the smart thing to do.
Bart Ford
Donald Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Comments:
Precision Overhead Garage Door Review Transparency System ©
Precision Overhead Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews
This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.

This review was an "Online Submission". At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.
This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.
This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.
This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
This review was posted from a customer who connected to our site through "Facebook

Thank you for a job well done. I appreciate your promptness. But more important to me is....When I had to leave, my wife was very comfortable around you... Neatness, thoroughness, explanations, and work ethic. Thank you for being more than just a good technician. George Eastergard
George and Mary Eastergard
Geoff Service Provided:
Garage Door Repair
Technician:
Comments:
Precision Overhead Garage Door Review Transparency System ©
Precision Overhead Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews
This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.

This review was an "Online Submission". At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.
This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.
This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.
This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
This review was posted from a customer who connected to our site through "Facebook

very professional we usually use another company for our door concerns must admit called them first they were unable to get here in time frame I needed them looked in the phone book saw your ad called very professional listened to my concern got me with the proper people sat the appointment followed up with an e-mail to confirm time again very professional was on the early side of the appointment time solved my concern and saved my company $100.00 from original quote given and actually fixed another concern will be using your company for our door needs in the future. thanks again Lee Pease warehouse manager Rogers Stereo ps will highly recommend your company in the future
Lee Pease
Charlie Service Provided:
Garage Door Repair
Technician:
Date: 02/24/2015
Garage Door Repair
Greer, SC
Comments:
Precision Overhead Garage Door Review Transparency System ©
Precision Overhead Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews
This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.

This review was an "Online Submission". At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.
This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.
This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.
This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
This review was posted from a customer who connected to our site through "Facebook

My experience with Precision was a very good one! I initially talked with Rich and he answered all my questions and had a great demeanor. My tech was Charlie. I was sent an email in advance with the tech pics and links. Also Charlie called in advance and it was a smooth experience. The service was great - Charlie explained and showed me all the items he was to work on as well as explained to me options to better fix the door for the long run. He was great to talk with and no up-sales pressure at all. Overall was a great experience and exceeded my expectations! Would call again or recommend anytime!
David Long
Charlie Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Comments:
Precision Overhead Garage Door Review Transparency System ©
Precision Overhead Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews
This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.

This review was an "Online Submission". At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.
This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.
This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.
This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
This review was posted from a customer who connected to our site through "Facebook

The technician arrived on time, seemed knowledgeable and completed the repair in a reasonable time. The reason for only 3 stars is two-fold. First, we felt the price charged seemed excessive, especially in light of the 'hard sell' from the tech. He indicated strongly that if this and that wasn't changed, as well, it could fail soon, and then repairs would cost more. Second, and the main reason for only 3 stars was the fact that since the garage door was stuck in the closed position, the tech had to walk through the house. When he did, he tracked red mud from his boots all across a new floor! We spent a long time cleaning up after him. We felt there was no respect at all for a customer's home. That is unacceptable!
Rosie Clough
A Response from: Rich

Thank you for your response. Im glad our tech was able to repair your door onsite without having to return at a later time. Indeed he is very knowledgeable with overs 15 years training and experience in this industry. The reason for the apparent "hard sell" is that your garage door was very heavy and would not open with the automatic opener due to a broken spring that Geoff was able to detect. You cant see it since its enclosed inside a disposable torsion system. If you continued to operate your garage door under these conditions it poses a very dangerous situation and could ruin your existing door panels, opener, or damage cars or injure anyone in the garage if the door comes off the track. This is not a scare tactic to cause you to buy, this is just a fact, a common problem, that was verified by our inspection that comes with our service call. I checked Geoff's pricing and it is in line with what we charge for this repair. And of course we stand behind it with our warranty. I apologize for tracking mud on your floors. When a door wont open we often have to get into the garage though some other entry door first and it our practice to wipe our feet before entering. Usually we get out of the truck in the driveway and walk down the sidewalk to get into the house so I m not sure where the mud was coming from. But it is wrong to enter your house without our techs first inspecting our feet. If you have a picture of the mud he tracked I would really appreciate getting it and sharing it with Geoff and others to train them and make sure this doesn't happen again. In addition we have begun to supply our technicians with pullover shoe covers in case they need them. I appreciate your input and if you should need service in the future we will waive the next service call. Regards, Rich Battistini

Geoff Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
Technician:
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