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This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.
This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.
This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.
This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
Onlinesubmission
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Prompt service. Technician polite and explained problem with door. Explained what would need to do to fix and how much it would cost. This was all done before he began the work. Provided a thorough receipt explaining what did. Door now works fine. My husband had backed into it when he was trying to move car.
Found you in phone book. Your ad stated you provide service in our area.
Spoke with a pleasant rep when setting appointment. She explained charges for visit.
Found you in phone book. Your ad stated you provide service in our area.
Spoke with a pleasant rep when setting appointment. She explained charges for visit.
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Marianne Clark
