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This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.
At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.
This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.
This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
Telephonesubmission
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Just wanted to take a few minutes to tell you how pleased I was from the time I called Precision to the time Michael finished. Your office staff was very professional in every way. I was told the time Michael would arrive at my home and the cost. Michael evaluated the problem and figured the overhaul. I agreed to have the door overhauled and Michael told me the time he would return the next day. He was again, on time. I knew at once that Michael was a professional by the way he worked. The results prove this. Precision does business the old-fashion-way...you say what you are going to do, and you do what you say. Thanks for a job well done!
–
Lloyd Hauser
