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Precision Garage Door Review Transparency System ©

Precision Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews


This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.



At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.


This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.


This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.


This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.

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Read what people are saying
about Precision Garage Door in:

Roebuck, SC

Roebuck has received 7 reviews, averaging:

5 of 5 Stars
5 of 5 Stars

Garage Door Repair
Roebuck, SC
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 11/29/2013
Comments: Online
submission
[?]
Rich was courteous and on time. He heard a noise that wasn't right and he persisted until he figured it out. My garage door opens and closes with precision.
Carrie Stephens
Service Provided:
Garage Door Repair
Technician:
Broken Garage Door Spring Repair
Roebuck, SC
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 10/12/2013
Comments: Online
submission
[?]
Great customer service. I would highly recommend!
Bryan Henke
Service Provided:
Broken Garage Door Spring Repair
Technician:
Broken Garage Door Spring Repair
Roebuck, SC
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 09/30/2013
Comments: Online
submission
[?]
The customer service began with my phone call to Precision on Saturday afternoon. After trying to make the repairs myself with no luck, I found Precision's information in the internet. I called and was greeted by a very knowledgeable and helpful person. She provided me with a 2 hour window of time that afternoon that the technician would show up to my home, and followed that up with an email confirmation.

Don arrived on time and serviced my garage door quickly and effeciently. He also pointed out a couple of issues with my other garage door, and after giving me a quote to repair those problems, completed those repairs just as effeciently.

I am very pleased with the professionalism and customer service I received, and I will not hesitate to call Precision again should I experience future garage door problems. I will also pass along Precision's name and contact information to anyone I know who is having garage door problems.
Tod Darwin
Service Provided:
Broken Garage Door Spring Repair
Technician:
Broken Garage Door Spring Repair
Roebuck, SC
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 11/19/2012
Comments: Online
submission
[?]
When our garage door spring broke (original to house and a different brand), we called a garage door company but had no success in getting them to come see what was the problem. My husband then called Precision Garage Door. An appointment was made for later that day, and Will came by to give us an estimate. Several days passed before we decided to use Precision Door. When I called to set up the appointment, I learned that it was the beginning of Will's vacation and he wouldn't be able to come for about two more weeks. However, when the scheduling person contacted him, he answered the call and came on over. After efficiently and thoroughly repairing the garage door spring, he then began his vacation. Kudos to Will!
luanne holton
Service Provided:
Broken Garage Door Spring Repair
Technician:
Broken Garage Door Spring Repair
Roebuck, SC
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 06/29/2012
Comments: Online
submission
[?]
Will was a great tech! His customer service skills were excellent and made my wife very comfortable explaining everything needed.

Repairs made and the door is better than when we bought the house new!

Thank you Will! Recommend Will and Precision! Work done right!!!
Travis & Johanna Gunter
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Garage Door Repair
Roebuck, SC
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/04/2011
Comments: Telephone
submission
[?]
Will did a fantastic job, Very informative , efficient and personable.
Bill Decken
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Opener
Technician:
Garage Door Repair
Roebuck, SC
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 00/00/0000
Comments: Telephone
submission
[?]
Will did a fantastic job, very informative, efficient and very personable.
Bil Decken
Service Provided:
Garage Door Repair
Product:
Genie Garage Door Opener
Technician:
Service Area Coverage Map

(864) 946-9005
Anderson, SC Area
4.94 out of 5 stars
(17)
(864) 990-1979
Greenville, SC Area
4.93 out of 5 stars
(138)
(864) 641-3739
Spartanburg, SC Area
4.9 out of 5 stars
(81)
(828) 348-0874
Asheville, NC Area
4.61 out of 5 stars
(54)
(828) 357-4251
Black Mountain, NC Area
5 out of 5 stars
(4)
(828) 393-0832
Hendersonville, NC Area
4.88 out of 5 stars
(94)
(423) 484-0291
Bristol, TN Area
4.6 out of 5 stars
(10)
(423) 972-4018
Greeneville, TN Area
4.86 out of 5 stars
(7)
(423) 218-0315
Johnson City, TN Area
4.87 out of 5 stars
(31)
(423) 343-4163
Kingsport, TN Area
4.9 out of 5 stars
(20)
(276) 451-2632
Abingdon, VA Area
5 out of 5 stars
(2)
Read All Abingdon Reviews
  • Abingdon (2)
  • Chilhowie
  • Damascus
  • Emory
  • Glade Springs
  • Meadowview
  • Osceola
(276) 644-0011
Bristol, VA Area
4.75 out of 5 stars
(4)

Come visit us at our Showroom & Headquarters:

Precision Garage Door 1(888) 621-8331
4009 Pelham Court Greer SC 29650
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