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Read what people are saying
about Precision Garage Door in:

Kingsport, TN

Precision Garage Door of the Upstate of South Carolina, Western North Carolina & Tri-Cities Area in Tennessee
has received 89 reviews, averaging 4.89 Stars:
Review:

Did a great job and took a lot of pride in solving my problem. We have had the door many years and it was having problems closing. Thanks for the quick service!
James Little
Service Provided:
Garage Door Opener Repair
Review:

Guys did a great job. Showed up on time and were very efficient on the install. Would definetely use again.
Keith Timbef
Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

Billy was my tech. He immediately understood the failure issues with my garage door. Made repairs and adjustments in a timely manner. Billy was informative, answering all my questions and giving great advice. I would recommend Precision Doors to anyone. Thank you.
Chris Cox
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Very pleased with the services I received. Timely, effeceint, courteous and very knowledgeable. Ricky was great!
Sue Henderson
Service Provided:
Garage Door Repair
Review:

Excellent customer service! Technician, Billy, was professional, friendly and did a great job repairing and servicing the garage door. Will definitely use Precision Door again. Thank you.
Alison Hewson
Service Provided:
Garage Door Repair
Review:

Billy did an awesome job with the repair and how he handled our small children. The kids thought Billy and his truck were awesome.
Mark Hickman
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Service was excellent, on time , and very knowledgeable !
Michael Harr
Richard Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Fast response. Very knowledgeable about how to correct the problem
James Thacker
Service Provided:
Garage Door Repair
Review:

Billy was professional and friendly. He immediately evaluated the broken springs and promptly repaired them. I would definitely recommend Precision Garage Door Service. Customer Service was able to give me an appointment for the same day! Greatly appreciated that since I couldn't get my vehicle out of the garage.
Cathy Q.
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Our garage door was very noisy and jerky. Billy was our technician. Arrived on time, made a few adjustments, and lubricated all moving parts. Door now opens smoothly. Also, he was very friendly and courteous. Would recommend your company to anyone needing garage door service. Thank you.
Rena Buonaccorsi
Service Provided:
Garage Door Repair
Review:

The tech arrived within the time frame I was given when I scheduled the appointment. The warehouse manager said your tech did a great job and a had a great attitude. Thank you!
Kimberly Jones
Richard Service Provided:
Garage Door Repair
Technician:
Review:

Great service.
Brian Bennett
Service Provided:
Garage Door Repair
Review:

The technician was at my door within 2 hours of my call and proceeded to make the repair on my garage doors. He had all of the correct parts, inspected the doors and made the repair in a quick and efficient manner. The door worked perfectly the first time. He also made suggestions for future preventative maintenance. Overall, the work was very good and the technician presented himself and his work very well. I will recommend Precision to my family, friends and neighbors.
Roger Marshall
Service Provided:
Broken Garage Door Spring Repair
Review:

This was the second time Richard has done work for me. The first was in 2013 when he replaced the springs on my garage door. Today, 02/27/2013, he repaired a garage door at my son's home and did a great job in a timely manner. For both occasions, I give Richard a 5 star rating.
Jim Hall
Richard Service Provided:
Garage Door Repair
Technician:
Review:

After a 8 inch snow storm I found one of my springs was broken on my garage. The door is over 40 years. Richard and his helper replaced both springs and checked all the connections etc. I was very surprised they had all the springs on his fully equipment truck. All done in a short time on a cold evening. Thanks
Gordon Travis
Richard Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

The technician replaced 2 struts and repaired the door panel in a professional and knowledgeable manner. We are very pleased with the courtesy and work provided.
Dave Hillman
Richard Service Provided:
Garage Door Repair
Technician:
Review:

We had a pleasant experience with Precision Door Company. He did an outstanding job repairing and servicing our garage doors. Thank you for scheduling the appointment so quickly after I've called - amazing to have this fast and quality service in this day and age! I will look nowhere else when I need them again and I'll gladly recommend them to friends! Thank you so much!
Gert Van der westhuizen
Service Provided:
Garage Door Repair
Review:

Great company to do business with. Scheduling the appointment was simple (and you get to talk with a real person to do so!); they send you an appointment confirmation; and then they call with a refined arrival time. The repair person (Richard) was cordial, and explained all that he would be doing as part of the service. He repaired the broken door; fixed multiple minor problems with both doors; lubricated all moving parts; and when he was finished, what a difference! The doors operated like they were brand new. No more loud, jerky operation. No more intermittent stops/starts. To top everything off, the work comes with a 5-year warranty on parts and labor, and all was done for a fair price. While I'm confident it will be some time before I need service on my garage doors again, I would call these folks in a flash, and would recommend their work without hesitation. In a day and time where finding competent repair people and reputable businesses is getting more and more difficult, these folks stand out as first-rate. Thanks Richard; great job!
Bob Edwards
A Response from: Rich

Thanks for taking the time to let us know how you feel about your service. We really appreciate it. Richard has been doing this a long time and is one of our master technicians that enjoys working with people. We are also very to glad to have him. thanks for your business, Rich Battistiini

Richard Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

I called to have repair work done on my 15 year-old garage door opener. I was offered a same-day appointment, which was amazing. The technician arrived on time and was as friendly, polite, knowledgeable, and informative as one could ever expect. He explained the cause for my door problem and offered various options to fix it and the cost involved with each. He repaired both of my garage doors (as it turned out, both needed new pulleys) in very short order. He also made adjustments and lubricated everything, and now my garage doors open more quietly and smoothly than ever. It was money well-spent. I would not hesitate to call Precision Doors in the future.
Terry Nye
Service Provided:
Garage Door Repair
Product:
Rollers
Review:

RICHARD WAS GREAT, PROFESSIONAL,WORK WAS COMPLETED ON THE SPOT AND GARAGE DOOR WORKS BETTER THAN IT EVER DID BEFORE THANKS FOR EVERY THING FRANK
Frank Warren
Richard Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Timely. We called on a Saturday and they were there within one hour. Installed our new garage door opener in a timely fashion. No extra charge for a weekend visit . Even changed the pulleys on our other garage door opener. Both work great
Patrick & marty Riggins
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Showed up on time. Installer was courteous and professional. Would definitely recommend.
Kevin Marsh
Service Provided:
Garage Door Repair
Review:

Came out the same day and was on time promised ! Very professional and knowledgeable about all door products. Thirty minutes later garage door was fixed and running. I would rate this company and its workers a 5 .
Michael Harr
Richard Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

You responded in a very timely manner. Your personnel were a pleasure to work with, and they performed in a very professional and technically competent manner. I informed them that it was certainly an enjoyable experience to observe personnel who knew what they were doing.
Richard Waddell
Richard Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

The serviceman was very polite and anxious to please. He was relatively new on the job and I am not sure that he completely got the door adjusted but he sure did try his best and was very conscientious.
Gloria Friedrichs
A Response from: Rich

Thanks for the response, we appreciate the input. Billy is relatively new to garage doors and it was his first week running on his own. Should you feel your door isnt working 100% within the next month we will come out there and check/fix at no charge. Regards Rich

Service Provided:
Garage Door Repair
Product:
Rollers
Review:

on time. quick repair. garage door much quieter. 5 stars
Bobby Cross
Richard Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

They arrived on time and and did a great job. I have had them here before and would call them if there is ever another problem.
Mary Davis
Richard Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

As in the in the past I was very pleased with the two service men that came and replaced my door opener. If I owned your company I would be proud to have them working for me. I would comfortably rate them among the best and give both a five star rating.
Cris Moorehouse
Richard Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Had very good confidence in your Tech Richard since he's been to my residence before.
Glen Jackson
Richard Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

First time customer...called and within 3 hours the door was fixed...and it was a holiday (good Friday)! Will certainly use again.
Kathy Willis
Richard Service Provided:
Garage Door Repair
Technician:
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