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Read what people are saying
about Precision Garage Door in:

Roebuck, SC

Precision Garage Door of the Upstate of South Carolina, Western North Carolina & Tri-Cities Area in Tennessee
has received 14 reviews, averaging 4.71 Stars:
Review:

I always use Precision Door for servicing. They are honest and trust worthy. They do a great job. I had the garage door repaired this time. The technician was timely and very professional. Precision Door is the best.
Pat Long
Service Provided:
Garage Door Opener Repair
Review:

Geoff was great! He was very knowledgeable and very professional. He replaced 2 broken springs and had my garage door working again in 22 minutes! Would definitely recommend them to anyone.
Richard Sisk
Geoff Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Fast response and repair.
John Robuck
Service Provided:
Garage Door Opener Repair
Review:

Extremely satisfied. Called ahead to let me know he would be earlier than promised. Replaced both springs and bearings. Excellent work and got the job done fast. Thanks.
Al Parker
Charlie Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Great service, on time, job completed quickly and correctly. Geoff was personable and professional.
Steve Corson
Geoff Service Provided:
Garage Door Repair
Technician:
Review:

Wonderful service! Quick repair at a fair price. The service tech was very professional and knowledgeable. We will be using your services again.
Dan Henderson
Charlie Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

Although you have the biggest ad for garage companies, your service tech Rich charged me $85 for the looksee...You would have had the whole $1250 repair job, but your Tech would not work with me on payment terms...I offered to pay by CC within 2 weeks for the whole job, but your guy wanted only a postdated check or nothing...Hey guys, you got NOTHING!....(another door company) got the job, got my thanks, oh and yeah they were LESS....have a just marvelous day....
Winston Hines
A Response from: Rich

Thanks for taking the time to respond. I am sorry you didnt find our service satisfactory and we could not do business together. It is our company policy to be get paid upon completion of service, COD. Because COD would not work for you at the time I did suggest payment by credit card. Depending on your billing cycle, payment can be deferred to as many as 8 weeks. I also offered to accept a post dated check, a rarity, but at least it shows that a payment was intended versus your suggestion of a promise to furnish a CC in 2 weeks. I did everything possible to find an agreeable option for you to pay. It has been our experience as a company that a promise to pay doesn't guarantee payment. It is unfortunate when you spend more time and energy chasing down the money than we exerted completing the job. Rich

Rich Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Rich was courteous and on time. He heard a noise that wasn't right and he persisted until he figured it out. My garage door opens and closes with precision.
Carrie Stephens
Rich Service Provided:
Garage Door Repair
Technician:
Review:

Great customer service. I would highly recommend!
Bryan Henke
Rich Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

The customer service began with my phone call to Precision on Saturday afternoon. After trying to make the repairs myself with no luck, I found Precision's information in the internet. I called and was greeted by a very knowledgeable and helpful person. She provided me with a 2 hour window of time that afternoon that the technician would show up to my home, and followed that up with an email confirmation. Don arrived on time and serviced my garage door quickly and effeciently. He also pointed out a couple of issues with my other garage door, and after giving me a quote to repair those problems, completed those repairs just as effeciently. I am very pleased with the professionalism and customer service I received, and I will not hesitate to call Precision again should I experience future garage door problems. I will also pass along Precision's name and contact information to anyone I know who is having garage door problems.
Tod Darwin
Donald Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

When our garage door spring broke (original to house and a different brand), we called a garage door company but had no success in getting them to come see what was the problem. My husband then called Precision Garage Door. An appointment was made for later that day, and Will came by to give us an estimate. Several days passed before we decided to use Precision Door. When I called to set up the appointment, I learned that it was the beginning of Will's vacation and he wouldn't be able to come for about two more weeks. However, when the scheduling person contacted him, he answered the call and came on over. After efficiently and thoroughly repairing the garage door spring, he then began his vacation. Kudos to Will!
luanne holton
Service Provided:
Broken Garage Door Spring Repair
Review:

Will was a great tech! His customer service skills were excellent and made my wife very comfortable explaining everything needed. Repairs made and the door is better than when we bought the house new! Thank you Will! Recommend Will and Precision! Work done right!!!
Travis & Johanna Gunter
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Will did a fantastic job, Very informative , efficient and personable.
Bill Decken
Service Provided:
Garage Door Repair
Product:
Opener
Review:

Will did a fantastic job, very informative, efficient and very personable.
Bil Decken
Brian Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Technician: