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Read what people are saying
about Precision Garage Door in:

Taylors, SC

Precision Garage Door of the Upstate of South Carolina, Western North Carolina & Tri-Cities Area in Tennessee
has received 43 reviews, averaging 4.95 Stars:
Review:

Great service!! Very knowledgeable and fast. Very satisfied!!
Derrick Holliday
Geoff Service Provided:
Garage Door Repair
Technician:
Review:

Your technician was on time as scheduled. He called in advance to let me know he was on his way. Service was good as always. This was my second time calling for your service and I was pleased both times. I would recommend your company to anyone needing service on a garage door.
William Brown
Geoff Service Provided:
Garage Door Repair
Technician:
Review:

Completely satisfied. Easy to schedule. Arrived on time. Knowledgeable, friendly. Fully answered all questions. Would highly recommend. Thank you.
Joseph Wall
Geoff Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Timely and professional service!
Stephanie Griffin
Geoff Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Very professional service. Technician on time as promised--actually a little early which was GREAT for me.
Thomas Lind
Geoff Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Technician:
Review:

Our technician was very professional, was on time and explained all of our options. The work was done to our satisfaction and for a fair price.
Elmer Ostrander
Geoff Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Very professional and fast service. Go attention to detail!
Bill Freund
Geoff Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Great service, great guys. Highly recommend them to anyone needing a quality job. Replaced original 1965 heavy old wooden and glass. My wife and I love the doors! Best money spent.
Ron Wester
Rich Service Provided:
Garage Door Repair
Technician:
Review:

Don't hesitate, call Precision Door! Geoff was professional, friendly and efficient. The springs snapped on our garage door and the ball bearings were worn away. In no time at all everything was replaced and repaired. No mess! Our door is much quieter now also. Five stars!
Kathy Sawyer
Geoff Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Great service. Rich worked hard to alleviate a problem which I caused. Thoroughly enjoy having our doors. Precision was able to install the doors when 3 other companies said it couldn't be done.
Ron Wester
Rich Service Provided:
Garage Door Repair
Technician:
Review:

Quick and courteous service
Shirley Purziance
Geoff Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Technician:
Review:

Unbelievably fast and accurate service and good prices too! Geoff the technician was very thorough and efficient. He came out very quickly and the work was done way quicker than I expected. A thorough final inspection was done on the door and any other parts that were worn were replaced as well. Now our trapped car can be freed from the garage! Thanks Geoff and Precision Door for exceptional customer service! I highly recommend these to anybody with garage door troubles.
Kevin Scharping
Geoff Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Super encouraged by how quickly and hopefully precise (time will tell :-)) the job was.
Jim and Marie Phillips
Geoff Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

I selected Precision Door because of the excellent online reviews. I am happy to give it a 5 star rating. The technician (Geoff) was very professional and explained exactly what the problem was. He made the necessary adjustments promptly at a fair price. If you are having problems with your garage door, Precision Doors is the place to call.
Carolin Warlick
Geoff Service Provided:
Garage Door Repair
Technician:
Review:

Technician called before arriving. He was on time as scheduled. Was polite and efficient. Explained what his process was for replacing springs. Explained the bearing aspect and I decided to go ahead and replace with the new springs. I would recommend your company to anyone needing garage door service.
William Brown
Geoff Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Prompt, honest service. I am very satisfied.
Larry Bowlds
Geoff Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Technician:
Review:

Rich and Charlie took a difficult situation and made it work. Three other garage door companies said it couldn't be done, but Precision Door made it happen. Completely satisfied.
Ron Wester
Charlie Service Provided:
Install Garage Doors
Technician:
Review:

Very satisfied with service man. Honest, and knew his job. Gave me helpful tips on care of door, and opener. A fine company to deal with.
Ken Goodman
Geoff Service Provided:
Garage Door Opener Repair
Technician:
Review:

I was very impressed with the technicians. They arrived on time and were through in less than three hours. They checked and double checked every thing as they assembled and installed the door and the track. It works beautifully. THANK YOU. P .S. I give you 5 stars
Ralph Bell
Rich Service Provided:
Install Garage Doors
Product:
Remotes / Keypad
Technician:
Review:

The technician arrived on time, seemed knowledgeable and completed the repair in a reasonable time. The reason for only 3 stars is two-fold. First, we felt the price charged seemed excessive, especially in light of the 'hard sell' from the tech. He indicated strongly that if this and that wasn't changed, as well, it could fail soon, and then repairs would cost more. Second, and the main reason for only 3 stars was the fact that since the garage door was stuck in the closed position, the tech had to walk through the house. When he did, he tracked red mud from his boots all across a new floor! We spent a long time cleaning up after him. We felt there was no respect at all for a customer's home. That is unacceptable!
Rosie Clough
A Response from: Rich

Thank you for your response. Im glad our tech was able to repair your door onsite without having to return at a later time. Indeed he is very knowledgeable with overs 15 years training and experience in this industry. The reason for the apparent "hard sell" is that your garage door was very heavy and would not open with the automatic opener due to a broken spring that Geoff was able to detect. You cant see it since its enclosed inside a disposable torsion system. If you continued to operate your garage door under these conditions it poses a very dangerous situation and could ruin your existing door panels, opener, or damage cars or injure anyone in the garage if the door comes off the track. This is not a scare tactic to cause you to buy, this is just a fact, a common problem, that was verified by our inspection that comes with our service call. I checked Geoff's pricing and it is in line with what we charge for this repair. And of course we stand behind it with our warranty. I apologize for tracking mud on your floors. When a door wont open we often have to get into the garage though some other entry door first and it our practice to wipe our feet before entering. Usually we get out of the truck in the driveway and walk down the sidewalk to get into the house so I m not sure where the mud was coming from. But it is wrong to enter your house without our techs first inspecting our feet. If you have a picture of the mud he tracked I would really appreciate getting it and sharing it with Geoff and others to train them and make sure this doesn't happen again. In addition we have begun to supply our technicians with pullover shoe covers in case they need them. I appreciate your input and if you should need service in the future we will waive the next service call. Regards, Rich Battistini

Geoff Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
Technician:
Review:

My 20-year old chain drive opening finally quit. I was impressed with Precisions information and service orientation. My technician, Don, was professional, polite, and clearly knowledgeable. He quoted prices for opener repair along with some needed repairs to the door itself, and compared to pricing for a complete door opener replacement to a belt-driven model. Don's worked quickly, and he made several changes to my door that improved its longevity and saved some money. The total bill was more expensive than I had anticipated, but I believe in paying more money for a good product that will last than paying smaller amounts over and over for repairs. And it has been worth it. The belt-driven motor along with some roller replacements has made the door almost whisper-quiet--we're amazed at the difference. I will definitely call on Precision for any future work, and would recommend them to anyone.
Scott Gillespie
Donald Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
Technician:
Review:

I would highly recommend this company. Michael arrived 1 hour and 30 minutes after I called and he was excellent. Michael gave me all my options and quickly and professionally fixed my door.
David Kowalski
Michael Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

I came home from out of town after Labor Day to discover my garage door wouldn't remain closed. Precision actually had a real, live person answer the phone when I called, and got me scheduled immediately. Mike was very knowledgeable, proficient, and took the time to explain the problem, as well as what I might expect because of the age of the door. This was a most pleasant first experience with Premier. I never did hear back from two other companies I left messages for on answering machines!
Jan Grover
Michael Service Provided:
Garage Door Repair
Technician:
Review:

Chose them because of same day service. They came first thing next morning. Wire was broken. He replaced wire and fastened it to wall so it wouldn't break again.
Kathy Sutherland
Michael Service Provided:
Garage Door Opener Repair
Technician:
Review:

I was extremely impressed with the service...start to finish. The customer courtesy on the initial phone call, the politeness and professional attitude of the technician, and the timeliness in getting the help I needed. Thank you
Carol Price
Donald Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Professional and pleasant from the initial phone call to the service tech. Mike(service tech) was awesome, very nice and professional. He called before he came, clearly explained what was needed and checked the entire system. Highly recommend Precision!
lisa pender
Michael Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

I CANT SAY ENOUGH ABOUT HOW PROFESSIONAL THIS COMPANY IS FROM THE PHONE CALL TO THE SERVICE.THEY SEEMED HONEST FROM START TO FINISH,SHOWED UP WHEN THEY SAID THEY WOULD,REPAIRED EVERYTHING,CHECKED EVERYTHING.....VERY IMPRESSED....THE ONLY THING IS THEY ARE PRICY,BUT YOU DO GET THE BEST.....STEVE
Steve Johnson
Rich Service Provided:
Broken Garage Door Spring Repair
Product:
Opener
Technician:
Review:

I had a new garage door opener installed yesterday and the service technician did a great job. He was on time and quick and even programmed my car for me. I would definitely recommend them.
Pam Smith
Donald Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Will was very helpful and professional. He was on time and courteous. Thank you!
Sarah Barker
Service Provided:
Broken Garage Door Spring Repair
Review:

Prompt service. Technician was early for appointment. Michael was very professional and offered different solutions for me to decide. Great service. I would recommend Percision for everyone...
Anthony Welch
Michael Service Provided:
Broken Garage Door Spring Repair
Technician:
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