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Charlie
Tech ID#: 10
Reviews: 76
Average: 4.95 stars

Charlie

Technician
Charlie has received 76 reviews, averaging:

Charlie's Bio:

Review:

excellent service - on time - very polite, friendly and efficient - he knew what he was doing and did it well!
Jim Powell
Service Provided:
Garage Door Repair
Review:

Excellent service. Quick, friendly and expert service.
Vicky Reardon
Service Provided:
Garage Door Repair
Review:

Great service! Charlie was prompt and professional, explained what he needed to do and quoted me the job prior to starting. Pleasantly surprising, the quote was a little higher than what I ended up paying. I would highly recommend Precision to anyone in need of garage door service and I personally plan on calling in for a quote in the near future to replace our current garage doors.
R.M.
Service Provided:
Broken Garage Door Spring Repair
Review:

Awesome service. Timely, prompt and competent.
Sherman Basong
Service Provided:
Garage Door Repair
Review:

My garage spring was broken and called Precision Door. They were fast to respond. They sent out Charlie and he was great at explaining what's going on. Charlie did an amazing job and was fast and timely.
Johnny Moua
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Excellent and friendly service. Thanks for quick response.
Larry Galloway
Service Provided:
Broken Garage Door Spring Repair
Review:

The YP ad was professional and informative as was the call to get a quote and set the appointment. Technicians called on the way and arrived when promised. Charlie fully explained the options and costs for replacing a broken spring, the other old spring, and the worn bottom seal. There was no high pressure sales talk. The work was completed quickly and professionally. The entire system was checked and adjusted. The price was as quoted and the garage was left clean. No problems at all.
Ed Sloan
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Gfg
High
Service Provided:
Install Garage Doors
Review:

thank you for such good service on our garage door. we appreciate the quickness of service and the promptness of Charlie the repair tech. yes,we would and do recommend Precision Garage Door Service to others.thank you again
Bill Willis
Service Provided:
Garage Door Repair
Review:

Charlie, was very professional, quick and thorough. He was very helpful with instructions and care as we had just moved to this home. When we need anything in the future, we will not hesitate to call Precision. Thanks Larry
Larry Bennett
Service Provided:
Garage Door Repair
Review:

When I experienced a problem over the long Thanksgiving holiday, an appointment was set up for the next day. I received a call to say the crew were on the way and they showed up right on time. Although it turned out that the problem was actually non-existent (the power switch had been inadvertently turned off by a visitor), they utilized the service call to tighten some of the hardware on the doors at no additional charge to assure that loose fittings would not create future problems. Quality personnel staffing I would say.
James Monahan
Service Provided:
Garage Door Repair
Review:

Charlie has successfully fixed our garage doors at different properties and I refuse to use any other company or technician. Kudos to Precision and Charlie.
Mike Ianitello
Service Provided:
Garage Door Repair
Review:

Charlie did a fantastic job. Was quick and courteous and very knowledgeable. Thanks Charlie for all your help and professionalism.
Michael Starnes
Service Provided:
Broken Garage Door Spring Repair
Product:
Remotes / Keypad
Review:

Prompt efficient service. Very satisfied.
Sue Forsyth
Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Review:

Charlie was prompt and had the mess figured out right away. Unfortunately, we have to replace the opener completely - expensive - but he was honest with me and I believe I made the right decision. I will look forward to such great service from now on!
Betsy Lutz
A Response from: Rich

Thanks for the high marks. Charlie is indeed a very good technician. The opener you selected, the PDS-800 is our best opener and your door has an 8' opening, incurring a modest increase for the longer rail.

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

Charlie was prompt and had the new sensors installed very quickly and professionally. I would rate this service 5 star.
Lucy Mills
Service Provided:
Garage Door Opener Repair
Product:
Cables
Review:

The technician arrived early and diagnosed my problem quickly. I am very pleased with his knowledge of my system. He replaced my circuit board in the opener. Great job!
Stephen Sibley
Service Provided:
Garage Door Opener Repair
Review:

Our rating for your company is a 5. Charlie was our technician. Called Saturday afternoon and we had apt for Monday morning. Charlie was very professional and knew his job. He explained problem and fixed door quickly.
Rick Boncoski
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Review:

I couldn't be more pleased. After a year of dealing with someone else, I was glad to finally get the door repaired. Thank you for your professional responses.
Carlotta Jackson
Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

Charlie, our technician was right on time ... On a Saturday ... With no weekend surcharge. He told us we need to replace our garage door. Not good news. However, he helped us figure out how to repair the door so it works in the short term while we order a new one. We appreciated his valuable advice and customer service.
Ann Smith
Service Provided:
Garage Door Repair
Review:

Prompt reply. Knowledgeable technician. Cost somewhat more than I expected but worth it not to have to try and do it myself
Tim Fagan
A Response from: Rich

Thank you for your input and the high marks. Having quality, well trained, experienced technicians, does not come cheap. I did want to point out in case Charlie had not adequately informed you that the springs he had removed from your door are the standard 10,000 cycle springs that come with most any new garage door. The new springs he installed are rated just over 25,000 cycles springs, or about 2.5 times longer life than your old springs. In the long run this will save you money on spring repairs. We appreciate your business! Rich Battistini

Service Provided:
Broken Garage Door Spring Repair
Review:

Rich and Charlie took a difficult situation and made it work. Three other garage door companies said it couldn't be done, but Precision Door made it happen. Completely satisfied.
Ron Wester
Service Provided:
Install Garage Doors
Review:

Excellent and efficient service
William Robichaux
Service Provided:
Garage Door Opener Repair
Review:

Our technician was Charlie; he was knowledgeable and went above and beyond. The part took an extended amount of time to be delivered. He was apologetic for the wait we experienced. Thank you.
David Hill
A Response from: Rich

The management also apologizes for the time it has taken to order this part. That particular opener has been discontinued and we dont expect the manufacturer to support it much longer. Thee quickest fix in this case is always to replace the opener with a new one. We are glad your repaired opener is working well for you. Rich Battistini

Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Review:

5 star. Outstanding website, customer relations at dispatch, and especially the service man, Charlie, who repaired the garage door opener. Couldn't have asked for better.
Joe Bonner
Service Provided:
Garage Door Opener Repair
Review:

Rich came out to check the situation of a non-operative door. He pointed out that the receiver electric eye unit was showing a weak green signal, indicating that it needed to be re-aimed. After the readjustment, he checked the door, found it in good shape, and pointed out that the manufacturer, C.H.I., offers a lifetime warrantee on its products, something we did not know. He also noted the new spring that had been installed the previous year, indicating that its being galvanized indicates a softer metal, and that it will probably need replacement in five years or so. A painted spring indicates that it is a standard model which should give ten years of service.
Jerry Plotkin
Service Provided:
Garage Door Opener Repair
Review:

Thanks for arriving and fixing the door so quickly.
Laura Tate
Service Provided:
Garage Door Repair
Product:
Springs
Review:

I called Precision Door Service 35 minutes after finding out that my Garage door would not open due to a broken spring and searching the web for a repair service. In less than an hour the repair technician arrived. He was both very knowledgeable and exceptionally courteous. He estimated the price, but upon further analysis was able to lower it by more than $100. He did the work and made several adjustment to get the door working again in less than an hour and a half. What a great experience when coming home to a door that will not open on a day with pouring rain usually spells disaster. Thank you Precision!!
Thomas Wagner
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Charlie came to our house 7/25 and was very helpful with our garage door selection when we decided to replace instead of repair the door. Today he and Danny came for the installation They were prompt, courteous, professional, and efficient. Thank you for a great purchase and installation experience!
Dale Danneker
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Precision was my 1st call and should be yours too! A truck was in my driveway in less than 2 hours and my technician was professional and informative. Thank you Charlie!!
Patrick Starrett
Service Provided:
Garage Door Opener Repair
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