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Rich
Tech ID#: 1
Reviews: 118
Average: 4.86 stars

Rich

Technician
Rich has received 118 reviews, averaging:

Rich's Bio:

Rich is a graduate of the University of Hartford. A family man with 3 teenagers He enjoys boating, hiking, fishing, hunting, and attending his 3 teenagers high school activities. Rich and his wife love their 4 rescue pets, dogs, Savannah, Fletcher, and Dusti, and cat Butterscotch.
Review:

Precision came out on a Friday night within an hour of being called because we had an early Saturday morning to be out. Job well done by true professionals!
Charles Crews
Rich Service Provided:
Garage Door Repair
Technician:
Review:

We had a broken spring on a Saturday morning. We called Precision and Rich arrived within 3 hours. He was very thorough making repairs and ensuring all parts of the door were ok and that the door operated and was aligned properly. Rich was professional, courteous and gave attention to all details of our door to ensure we were completely satisfied.
Patti Foxworth
Rich Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Rich called ahead and advised his eta, just as the call center stated he would. Very pleased with Saturday hours and how professional Rich was on all aspects of the service call. He didn't just do a repair, he did a complete evaluation, repair and service. Almost like having a new garage door!
Michael Lepianka
Rich Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Tech was actually early and very professional the spring had broken. Had all the needed parts on the truck,did a fine job got my door up and working like new. Very nice experience no complaints whatsoever. Glad I called.
Lloyd Holbert
Rich Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Excellent Service!!!!!!!!
Rob and Denise Kelly
Rich Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Rich was on time, made a quick, appropriate diagnosis, had the appropriate parts and equipment to make the repair, and completed the job in an appropriate time period. He was very professional and personable.
Paul Moore
Rich Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

I was very pleased with the time of my appointment. Rich showed me the problem which I have with my garage door. After his inspection and adjustment I saw that I needed to replace my door. He talked about 2 optiopns and how soon I could have a new door installed. I am very satisfied with my decision to do business with Precision Door.
Russell Nicotri
Rich Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

Good experience in the past. Good experience on recent service visit as well. The additional support bar that was installed is working great. Seemed a little pricey, but otherwise satisfied.
David Tschappat
Rich Service Provided:
Garage Door Repair
Technician:
Review:

Technician did a great job on the repair. Seemed very knowledgeable and door is working great. Thank you!
Chad Ledbetter
Rich Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Showed up when they said they would, did a good job installing and cleaned up after themselves.
Gary Boettner
Rich Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Very professional and fast, same day repair. Highly recommended thanks guys.5 stars....
Steve Petty
Rich Service Provided:
Garage Door Opener Repair
Product:
Rollers
Technician:
Review:

Rich was informative, thorough and enjoyable to deal with. I think he treated us fairly and with respect. I would recommend your company and Rich to other consumers.
Joe Betcher
Rich Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

Rich arrived early. He was very thorough to try and diagnose the problem. New Logic Board installed. Satisfied that my opener is working properly again.
Robert Goldstein
Rich Service Provided:
Garage Door Opener Repair
Technician:
Review:

Great service, great guys. Highly recommend them to anyone needing a quality job. Replaced original 1965 heavy old wooden and glass. My wife and I love the doors! Best money spent.
Ron Wester
Rich Service Provided:
Garage Door Repair
Technician:
Review:

repairman was courteous, skilled at his job. Would recommend him anytime
Charles Breuer
Rich Service Provided:
Garage Door Repair
Technician:
Review:

Very courteous and in depth while explaining the problem and work that needed to be done, I would highly recommend to anyone.
Kevin Phillips
Rich Service Provided:
Garage Door Repair
Technician:
Review:

Rich was punctual and did a great job getting things put back together.
Kerry Kerr
Rich Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

I called on a Sunday afternoon to take care of a garage door damaged by my son's careless driving. We were 2 days from closing on the sale of our house. Rich was there within 2 hours of our call and did a fantastic job getting us taken care of quickly. I would recommend these guys all day long.
Marlin Alford
Rich Service Provided:
Garage Door Repair
Technician:
Review:

Rich was knowledgeable and efficient. A late call on a Saturday he showed up with a great attitude. Would reccomend Precesion from my experience with Rich, good customer service is not easy to find but you have it with him.
Jessica Ng
Rich Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Very satisfied. Impressed with this company's technician. Did a great job reprogramming our garage door remote control opener.
Lawrence Cantrell
Rich Service Provided:
Garage Door Opener Repair
Technician:
Review:

Great service. Rich worked hard to alleviate a problem which I caused. Thoroughly enjoy having our doors. Precision was able to install the doors when 3 other companies said it couldn't be done.
Ron Wester
Rich Service Provided:
Garage Door Repair
Technician:
Review:

I was very satisfied with the service you all provided to us with our garage door,a very professional company that I would recommend to anybody needing help with their garage door, Thanks Precision
Trena Rice
Rich Service Provided:
Garage Door Repair
Technician:
Review:

Excellent and very timely repair.
Robert Crocker
Rich Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

I was very pleased with the service I received from Precision Garage Door. Fast service and good service. Rich knew what he was doing. If I have any other problems, I will call Precision and ask for Rich and have him check my door Thank you , thank you.
Richard Harding
Rich Service Provided:
Garage Door Repair
Technician:
Review:

Excellent service!!
Christian Wolters
Rich Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Even though service was a date late. Satisfied that Rich was efficient and knowledgeable on his job
Greg Keisler
Rich Service Provided:
Garage Door Repair
Technician:
Review:

Your Service Employee, Rich, was excellent, helpful, knowledgeable and very thorough. A credit to your Company (so don't lose him!)
Douglas Brand
Rich Service Provided:
Garage Door Repair
Product:
Opener
Technician:
Review:

Garage door now works great, no more frustration with trying to get it to close!!
Cindy Matthews
Rich Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

We experienced a broken door spring and broken sprocket on the opener motor. Precision provided service the same day we made the call. Our appointment was scheduled for 11:AM to 1:00 AM but Rich, the technician, called early because his first appointment was short. However, we were away from our home and could not accept the early slot. Great communication is my point. Rich was very polite, informative as well as rendering excellency service. I owned a service business with 20+ emoloyees for 28 years. Percision Door is a model service business. Highy recommend! Ron Edwards
Ron Edwards
Rich Service Provided:
Garage Door Repair
Technician:
Review:

Very professional service, knowledgeable and friendly. I was sure we would need a new door, but was assured ours could be repaired. I couldn't be happier with the service, will definitely recommend.
Wendy Soule
Rich Service Provided:
Garage Door Repair
Technician:
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