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Read what people are saying
about Precision Garage Door

Precision Garage Door of the Upstate of South Carolina, Western North Carolina & Tri-Cities Area in Tennessee
has received 61 reviews, averaging 4.00 Stars:
Review:

Had trouble scheduling a recheck after initial visit, but gave great service when person showed for the appointment.
Ben Radford
Service Provided:
Broken Garage Door Spring Repair
Review:

Work satisfactory. I forgot to ask for Senior Citizens discount so did not receive it.
Lillian Strawhorn
Geoff Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Great job, knowledgeable. Answered my questions.
Kathryn Whitesel
Geoff Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Replaced an old malfunctioning door opener. The new opener works fine, and is quiet. It cost more than I expected, but if it will work reliably, I'm satisfied. Unfortunately, it appears that it will not work from the control in my car, so I'll need to use the remote that came with the opener, but I'll live with that.
David Hendricksen
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

The technician arrived an hour later than scheduled. When he arrived, he was courteous, and quickly resolved the problem. The door now works better than it ever has. I'm very satisfied with the work performed.
David Hendricksen
Service Provided:
Garage Door Repair
Technician:
Review:

Showed up when they said they would, did a good job installing and cleaned up after themselves.
Gary Boettner
Rich Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

The technician was prompt, courteous & handled the problem with my garage doors in a professional manner! He was, however, unable to repair one of my units as he diagnosed the problem as the units logic board. Precision Door does not carry or deal with these parts. The tech did give me info as to where to acquire the board. Overall, I was pleased with the service, but wish they would carry all parts to effect repairs!
Michael Clinton
Danny Service Provided:
Garage Door Opener Repair
Product:
Springs
Technician:
Review:

We were very pleased with the new garage opener and key pad that Geoff and another technician installed. They called before they came. We highly recommend Precision Door. We give them a 5 star rating.
Nancy Ramsey
Geoff Service Provided:
Garage Door Opener Install
Product:
Opener
Technician:
Review:

Thanks for the quick response and excellent service!
Margaret
Geoff Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Nice professional job completed. Very informative for all options available.
Phil Hollenbeck
Billy Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

repairman was courteous, skilled at his job. Would recommend him anytime
Charles Breuer
Rich Service Provided:
Garage Door Repair
Technician:
Review:

Of course the garage door broke on a Sunday, just before my husband left for the week! We called Precision at about 6pm, and somebody actually answered! We made an appointment for the following day. It was confirmed immediately by email, and the very helpful gentleman arrived bright and early on Monday morning. The door was fixed in half an hour, and I was thrilled with the professionalism and friendliness of our repair man. Will DEFINITELY recommend Precision but hope I won't need them again too soon.
Russell & janet Flood
Danny Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Billy was professional and friendly. He immediately evaluated the broken springs and promptly repaired them. I would definitely recommend Precision Garage Door Service. Customer Service was able to give me an appointment for the same day! Greatly appreciated that since I couldn't get my vehicle out of the garage.
Cathy Q.
Billy Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

The serviceman was very polite and anxious to please. He was relatively new on the job and I am not sure that he completely got the door adjusted but he sure did try his best and was very conscientious.
Gloria Friedrichs
A Response from: Rich

Thanks for the response, we appreciate the input. Billy is relatively new to garage doors and it was his first week running on his own. Should you feel your door isnt working 100% within the next month we will come out there and check/fix at no charge. Regards Rich

Billy Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

Donald indicated our repair was one of the most challenging. When I scheduled the appointment I solicited the approximate cost for the spring and labor. Now I know what my top end price should be. You never want a technician to show up assess and give you even more bad news! There went my budget! I could certainly understand why the job jumped in price. He was very thorough with his explanation and provided alternatives. I elected to go with his recommendation and now the door performs smoother and more quiet. My only comment would be to have the staff who schedules the appointment provide commentary that the technician will asses the job and provide all the relevant cost to repair or initiate the project. Other than that...thanks!
Bob Mckee
A Response from: Rich

Thanks for the kind comments. You couldnt be more right. It is impossible to quote something over the phone, all you can do is give an approximation. When techs show up and see things in person it is often quite different. Many people expect us to be able to qote over the phone and thats ok if things are routine. When things differ, and they often do, every thing changes. We appreciate your understanding. Rich Battistini Manager - Precision Door Door Service

Donald Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Danny did a great job!
Robert Watson
Danny Service Provided:
Garage Door Opener Repair
Technician:
Review:

We were pleased with the initial phone contact and the work done by Danny, the Service Tech, who showed up early the next morning. It turned out to be a simple solution to the problem (a bolt holding the track had vibrated loose). Our only concern was the cost. During the initial phone contact, I thought the person said that a service call was $60 plus parts and labor. The service call charge was $80 and labor, for 1/2 hour of work was $60, totaling $140. I decided not to argue and Danny recorded my credit card payment. Danny was very friendly and obviously knowledgeable and experienced.
William Layton
A Response from: Rich

Thank you for your feedback, we appreciate the high marks in spite of the misunderstanding about the quotes. I have reviewed your call for accuracy and you were quoted an $85.00 service call. The service call gets our technician with his fully loaded truck in your driveway and gets a 25-point inspection on all of your doors and openers. At this point our technician can quote your job accurately, the repair portion is in addition to the service call. We typically quote for a full hour of labor, in this case Danny felt it prudent to charge only a half hour labor. Danny did give you a $5.00 AAA Discount on the service call. If you are ever uncertain about the prices, feel free to call us while to technician is on site, someone will be available to help you.

Danny Service Provided:
Garage Door Opener Repair
Technician:
Review:

On the coldest night this year, my garage door wouldn't respond; it did go half way up but not all the way down. I called Precision because I had used you before and it only took your technician 3 minutes to fix it.
Wanda Hughes
Charlie Service Provided:
Garage Door Opener Repair
Technician:
Review:

On time and very professional. Work completed in estimated time.
Joe Drinkwater
Danny Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Picked from yellow pages. Tech was prompt and did fine.
Terrill Walters
Donald Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

too pricey, no cost breakdown BUT wonderful service
George Trowbridge
Danny Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Very satisfied with the service I received today. Happy to have my garage working well again!
Cathy Kemp
Donald Service Provided:
Garage Door Opener Install
Technician:
Review:

Did a good job,very pleased with the new opener.
danny perry
Richard Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Very please with the service, technician said they would be by this week to put new weather stripping on the bottom of both grage doors, since correct striping was not on truck when service our dors.
Penny and mike Clark
Richard Service Provided:
Garage Door Repair
Technician:
Review:

Tech knew what the problem was as soon as door opener was pressed. Gear drive in the opener was worn out. Gear was replaced door works just fine now. Very thankful that your company offers same day service that's very important to me.
Glen Jackson
Richard Service Provided:
Garage Door Opener Repair
Technician:
Review:

I was very pleased with the work accomplished at my home. Thank you very much,
Charles Ryan
Donald Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

I was happy with the service although I thought it was a little price. The technician pointed out some flaws with the initial installation which happened 15 years ago. He corrected them and the door runs a lot quitter now.
Steven Sams
Donald Service Provided:
Garage Door Opener Repair
Technician:
Review:

I needed a good Preventive Maintenance checkup. Door was making squeaky noises and wanted to make sure that there weren't bearings wearing out or screws that were coming loose. Technician came in and did a great PM. Works well. I expected that the total cost would be $85 but that's just the cost for the repairman coming out. There will be an additional charge for material and time. That was not expected. Confirm the "TOTAL" cost when you call for an appointment.
Chuck Baker
Charlie Service Provided:
Install Garage Doors
Technician:
Review:

Technician evaluated problem, explained situation, gave his recommendation and the price to correct issue. Appreciate his courteous professional manner. Repairs were completed in timely fashion. Definitely will recommend your company.
Susan Oxley
Donald Service Provided:
Garage Door Opener Repair
Technician:
Review:

Replacement parts: your technician was professional and worked quickly. I appreciate the quick service: called Sunday night/repair Mon. morning. I thought the repair charge was quite expensive, but there was no time to compare prices because I needed the repair immediately.
Juanita Alvis
Danny Service Provided:
Broken Garage Door Spring Repair
Technician:
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