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Read what people are saying
about Precision Garage Door

Precision Garage Door of the Upstate of South Carolina, Western North Carolina & Tri-Cities Area in Tennessee
has received 2218 reviews, averaging 4.95 Stars:
Review:

Absolutely the best experience once again! I have used this company many times for repairs and they once again have met and exceeded my expectations!! My garage door spring unexpectedly broke on Labor Day and I was able to contact their service and they were out the following day first thing and had me back up and running. Jonathan Waterbury was my technician and he was amazing. His experience and knowledge as well as wonderful people skills assure me that the job was performed correctly! Thanks once again!
Jeffery Lewis
Jonathan Service Provided:
Garage Door Repair
Technician:
Review:

Fast service. Quality product. Rich was friendly, courteous & took time to explain our options in picking out a new garage door. The installers were on time and we had a new door within a matter of hours. They also cleaned up all the debris. We were very satisfied with Precision Door & would certainly recommend them to anyone needing repair or replacement of a garage door.
Santaniello Maureen
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Randy did an outstanding job, he knows his business and was very knowledgeable of my problem. I would highly recommend him to anyone I know who would need this kind of service.
Wayne Neese
Randy Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Technician:
Review:

five stars. David was great. Professional and friendly
Billy Gray
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

We have used Precision in the past and we are once again satisfied customers. Our technician was timely, courteous and very professional. He fixed our problem and was efficient in his work and explanation of the problems blemish/resolution. Thanks again.
David and kim Seeley
Geoff Service Provided:
Garage Door Opener Repair
Technician:
Review:

We came home from work Thursday to find a broken spring on our garage door. Called Precision Friday morning at 8 and they sent Richard out at four (my earliest available time). He was quick on the job and had the spring swapped out in under 20 minutes. Very nice and very informative. I will be using Richard and Precision for all of my garage door needs and I would recommend them to anyone.
Nick Vaness
Richard Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

We have used Precision Overhead Garage Door Service since we bought our home in 2003 and have been pleased with the service. The light on the ceiling opener in our garage went out and I replaced it with a compact flurorescent bulb, but that didn't solve the problem. Fred Grace, a polite, smart, capable technician knew exactly what the problem was--compact flurorescent bulbs don't work in the ceiling opener. We had a small incandescent bulb on hand, Fred installed it and stayed to be sure it would go off a short time after the door closed. He lubricated the door and runners as well. In addition he pointed out that the fifteen year old springs might be a future problem. It was a pleasure to have Fred solve our problem quickly, efficiently, and with kindness.
John Jacobi
Fred Service Provided:
Garage Door Opener Repair
Technician:
Review:

I called and the receptionist was courteous, thorough and scheduled me a time the same day. Randy called before he came and promptly fixed my garage door. Wonderful customer service and communications! Thank you!
Jane Bailey
Randy Service Provided:
Garage Door Repair
Technician:
Review:

Geoff was prompt, professional, courteous, and very proficient! Highly recommend!
Marsha & Rchard Zatcoff
Geoff Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Rich is a outstanding tech. did a good job for me.
Dewy Leonard
Randy Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Quick response to our call on a Saturday and our technician was and very knowledgeable and accurate. Price was reasonable. Far surpassed a previous company we had used. We have found a new garage door company!
Michael N
Randy Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
Technician:
Review:

Called Precision and they came out to my house the next day. Diagnosised my problem and repaired in 30 minutes. Great Job.
JC
Geoff Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Technician:
Review:

Adam was a very professional and courteous employee, he came out to my facility and was very informative regarding the best routes to getting these doors fixed. I would recommend this company to someone else in need of repairs.
Rebecca Breckon
Service Provided:
Broken Garage Door Spring Repair
Review:

Excellent job. Quick and efficient work. Fair charges for work performed. Would rate 5 out of 5.
Jewell Calderon
Randy Service Provided:
Garage Door Opener Repair
Technician:
Review:

Our experience was simply outstanding. They were very professional from their office staff to our technician. They were at our door in less than two hours, diagnosed the problem and offered us sound solutions. Then proceeded to start the repairs which were accomplished in less than and hour. Friendly, efficient and knowledgable. Highly recommend them and will most definitely use them again.
Kim Kramer
Jonathan Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

The technician was excellent and got my remote controls working perfectly. I only wish I had asked him to program the lower button on the remote instead of the smaller upper button which is harder to work.
George Kroncke
Fred Service Provided:
Garage Door Opener Repair
Technician:
Review:

I had no idea that the installation of the garage door opener on my new home would be as complex. I thought it was a "plug and play" item. Dave did a great job and gave me a complete overview on how to manage everything. Additionally, I was impressed with how quickly Precision could schedule my appointment, and that the work would be completed at that time. Definitely will recommend Precision if the opportunity presents itself. Thank you!!
Nancy Clark
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Tech did an excellent job and help to educate about caring for doors. Will call again if needed!
Jim Salters
Service Provided:
Garage Door Repair
Review:

I am very satisfied with your service. Serviceman was prompt and professional. He was a pleasure to talk to and offered some good advice. I will recommend you to my friends and family.
Paula Saucier
Service Provided:
Garage Door Repair
Product:
Rollers
Review:

Great service! David came to our house and was very thorough with the repair. He explained the way the door operated and what was wrong and needed to be replaced. He also provided important info on what to look for with a door the age of mine. From the moment I called Precision until the moment he pulled out of the driveway the service was top notch! I wish everything went this well.
Wallace Cawthon
A Response from: Rich

Wow We really appreciate the top notch comments! Thanks

David Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Have used Precidion Door in the past. Technician was very knowledgeable. He kept me informed about what he was doing and why. Also gave additional tips on garage door opener.
Dennis
Geoff Service Provided:
Garage Door Opener Repair
Technician:
Review:

Geoff was excellent. Very thorough and did a superior job fixing my door. He gave me several homeowner maintenance tips that I will incorporate going forward. I will definitely recommend Precision to my friends and neighbors. The response time way exceeded my expectations also THANKS
David Page
Geoff Service Provided:
Garage Door Repair
Technician:
Review:

There's always in the back of your mind that there will be some hiccups that don't meet with your approval. This was so far form the truth. First the Tech ( Fred arrives on time), with a very professional attitude, Did not hesitate went right to work by first evaluating the work to be done.explained in terms that where easy to understand Then gave me some probable future issue. I would not hesitate to go back to Precision for any future problems.
Gregory Savold
A Response from: Rich

We do appreciate Fred Thanks for the kind words.

Fred Service Provided:
Garage Door Repair
Technician:
Review:

Geoff, the technician was very professional and did a great job. he also gave us good advice about lubricating the rollers.
Ann Kelly
Geoff Service Provided:
Garage Door Repair
Technician:
Review:

Great service easy to reach door fixed next day what more could you ask would recommend
Mary Roberts
Randy Service Provided:
Garage Door Repair
Technician:
Review:

I knew nothing about Precision when I called them. It was the best thing I could have done. The response was totally satisfactory. The secretary who took my call had an appointment for me for the next day! Minutes later I received an Email about the company, showing pictures of the employees and was advised that a man named Geoff would be servicing us. Today, he arrived with a fellow worker, listened to my problem, tested our equipment, and recommended a new circuit board to be replaced. he replaced it, I asked for a second activating device to operating our garage doors, and he filled all my needs. Geoff is thoroughly qualified and experienced troubleshooter, a effecti8ve repairman who does not waste time in rectifying the problems that he may find, In 15 minutes, he located the problem, repaired it and explained to me what he found and fixed perfectly. Having served almost 28 years in the U.S.NAVY as communication technician, I was totally pleased to have a super technician come help us with our problem. I thank you for representatives' exceptional services rendered. Fernand Couture, RMCS, USN, RET.
Fernand Couture
Geoff Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Technician:
Review:

Perfect Gentleman and Experience Technician highly 10 star rating thanks for sending me your best would recommend him to other neighbors
Alonzo Jones
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

We were very impressed with the excellent service from Geoff and Adam. They arrived promptly and were very efficient and courteous. Geoff immediately told us what was needed to repair the garage door and quoted the price. We are glad that we called your company and if need be we will do so.
Peter Mcneil
Geoff Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Wow - such great service, very professional job done by John today! He did everything requested and more. Gave me great ideas for future maintenance of my doors. I'd call this company again in a heartbeat - such prompt and professional service.
Nancy Zuk
Jonathan Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Technician:
Review:

We chose Precision Garage because of the great reviews. Geoff was our technician and he arrived on time, was professional, courteous and very knowledgeable. He repaired and lubed our garage door in an extremely timely manner. We will not hesitate to use Precision Garage again!
Brenda Curtis
Geoff Service Provided:
Garage Door Repair
Technician:
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