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Read what people are saying
about Precision Garage Door

Precision Garage Door of the Upstate of South Carolina, Western North Carolina & Tri-Cities Area in Tennessee
has received 2306 reviews, averaging 4.95 Stars:
Review:

Fred Grace was technician.Very knowledge and job was completed quickly. Spring was way too costly but otherwise, job well done
Joe Sanders
Service Provided:
Broken Garage Door Spring Repair
Review:

Extremely pleased with the service I received today. Technicians very polite and knowledgeable about what was needed. I will highly recommend your company.
Carol Sittel
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Review:

Fred did an excellent job,. He was very knowledgeable and explained the useage of the different springs for the job. He came on time and preformed his work expeditiously. Fred gets a five star rating. The labor charge was right on. The four star was for the spring charge which was on the high side.
David Cohen
Service Provided:
Garage Door Repair
Review:

Technician appeared to be very knowledgeable and was prompt.
William Douberley
Service Provided:
Garage Door Repair
Review:

Adam and his partner arrived on time and installed a new garage door belt driven motor, new sensors, and garage key pad. Everything done within 1 hour. Both gentlemen were professional with their work, made sure everything ran smoothly, clean up, and etc. Great Job!
Scott Andrews
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

So timely. Great work ethics. Friendly, yet professional. Would certainly call them again and would highly recommend them to anyone, which I don't normally do.
Jim and Linda P
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Excellent service from John. Quick & professional. Would highly recommend.
Mike Hipps
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

EXCELLENT SERVICE. TECH WAS GREAT AND REPAIRED AND TESTED PROBLEM. HAPPY TO HAVE HIM HERE ANYTIME. I ALWAYS USE PRECISION AND HAVE ALWAYS BEEN SATISIFIED. FIVE STAR ALL THE WAY!
Wayne Stewart
Service Provided:
Garage Door Opener Repair
Review:

Our garage door wouldn't open because a spring had broken. Precision was able to come out that day. John arrived during the time that had been promised and completed the work very efficiently. He explained the problem and told how it would be fixed. We are very pleased with the work that was done and would recommend this company.
Aaron Schopper
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Excellent service !! very professional in all respects. Appreciated quick service.
Fran Knight
Service Provided:
Garage Door Repair
Review:

Geoff was very knowledgeable and did an excellent job in repairing my garage door. He was on time (actually a little early!), which I always appreciate. He did his work quickly and was in and out in no time.
Valorie Ruck
Service Provided:
Garage Door Repair
Review:

While this tech was able to fix my garage door and make it safe... He didn't start that way. While technically he did a 5 star job at reseting the springs, and tension cables... His attitude and upsales attitude makes this a 2. 1) Came to my house on time. And DAY of the incident. *Great! 2) Did not want to quote me initially. I had to talk him off a cliff and say to just fix the door then lets worry about the other issues... This right here was red flag #1... Quotes should be easy to give especially to reset, and make an environment "safe." Garage doors can be extremely dangerous! 3) Refused to even evaluate the garage door other than to then try and sell me a new one entirely. I have other techs out here telling me I may want to just have parts of it replaced NOT the whole dang thing. 4) Told me to not even use the door and to not hook it up... I am sorry, but thats just asking for liability issues... After having other techs look at it I have been using my garage door just fine... It only needed the reset he did. Likely to clean it up a bit replacing a panel or two... But even then the dings are coming out just fine. In the end this tech got the job done, but tried overselling me a whole new door. Not ok and pretty upset. I wont be using this company again as its likely this is the same routine. Ive been in sales and he ran every "sales technique" in the book. That and he didn't want to see what could actually be fixed... How do I know this? He didn't test or check he just reset it...
Shaun Strickland
Service Provided:
Garage Door Repair
Product:
Rollers
Review:

Service Tech (John) was a class act. Explained what he was doing along with how to properly maintain the door. He was in and out quickly and did a great job.
Ted Nisbett
Service Provided:
Broken Garage Door Spring Repair
Review:

One word! AWESOME! This is the second time in 2 years we had a problem with our garage door and both times Precision has been there for us to fix the problem in a very timely manner! Thumbs up times 100 for this company so very pleased with them!
Larry Bowlds
Service Provided:
Garage Door Repair
Review:

Nothing but good things to say about this company. First, they were the only company I could find who made service calls on a Saturday, which was great because I couldn’t get my car out of my broken garage. The technician arrived when they said he would and he was very courteous. When he finished fixing my garage door, he explained the work he had done and - consistent with the technology of today - showed me an itemization of the parts and services on an iPad. The total charge was much better than other garage door companies I have used in the past for similar problems. And the technician was able to take a debit card on the spot with his square reader. I would highly recommend this company.
Wesley Taylor
Service Provided:
Broken Garage Door Spring Repair
Review:

5 star. Had emergency!!!! Could not get garage door down right before this weekend with snow coming. Precision (Fred) was here and had door repaired within 4 hours of my call. Price was reasonable. Would recommend to anyone
Joan Heck
Service Provided:
Garage Door Repair
Review:

Tech was in a hurry, he wanted me to pay him before I could examine what he had done, and what he didn't want to do, the rail support was split in 3 places, he said it was not his job to replace it, but he stood and watched me replace it in 6 minutes, then after he left I noticed he took all my original parts for the extension spring style, he did not ask if he could have them, and I WANT THEM BACK, or your company owes me $250.00 for stealing my parts that I owned before they even stepped foot on my property I WANT MY PROPERTY BACK THAT THEY TOOK, the original parts do not belong to the tech, they belong to me
Todd Smith
A Response from: Rich

Good Afternoon, It was great to speak with you yesterday! I am happy to have come to the resolution to get your parts back to you, and I am thankful that you were understanding that is was our normal business practice to haul away all old parts and trash. We are happy you are our customer and look forward to doing business with you in the future! -Christa and the Precision Team

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Geoff was very helpful in following my requests. He explained the procedures of maintenance and cost that I accepted for today. Excellent rating.
Dot & alan Elmore
Service Provided:
Garage Door Opener Install
Review:

My neighbor raved about the great service he'd had from John Waterbury, so when my garage doors both broke I didn't hesitate to call. There were several problems with the doors, and John knew precisely what to do about them all. He fixed everything in no time and for a very reasonable price. He did a great job communicating, and suggested some issues to watch for that might need repair in the future. Five stars for sure!
Susan Brenker
Service Provided:
Garage Door Repair
Review:

This is definitely a five star rating! Our garage door wouldn’t open and we called Precision on a Sunday and got service the next day! Everything was very professional from the man who answered our call, set up the appointment and reviewed our paperwork to the outstanding rep Jonathan, who fixed our problem immediately! He was knowledgeable and very polite. Also liked the email showing us the pictures of the servicemen who work for the company. Nice feature.
Frank And Judith Koru
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Wayne called and made the appointment was towed $85 service call is included labor if technician could do why at site when got invoice $85 service charge plus a $65 labor charge
Bobby Gilland
Service Provided:
Garage Door Opener Repair
Review:

I would highly recommend Precision! They were quick to respond(came out the same day I called). The technician was very polite and knowledgeable.
Bill Vigodsky
Service Provided:
Garage Door Repair
Review:

Puctual, precise and professional! Tech got to my house exactly when he told me he was going to be there. He got right to work once I explained the problem and the took the time to explain to me the service and prevention methods.
William Brewer
Service Provided:
Garage Door Repair
Review:

Extremely pleased with repairs to garage door. Repairman called before coming out for appt, was on time, repaired the door, and gave me tips on keeping door hinges lubricants to keep door working better.
Sheila Gregory
Service Provided:
Garage Door Repair
Review:

We received service the day after calling with our problem. The technician was very knowledgeable and efficient. We were very pleased.
Jesse Graham
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Review:

John was on time, efficient, and explained everything he did in clear terms. I would refer Precision to anyone.
Dwight Guy
Service Provided:
Garage Door Repair
Review:

Good response and door repair
Elaine Bonner
Service Provided:
Garage Door Repair
Review:

The technician was on time and very knowledgeable with the product. Made the repair work in a timely manner and the price was good for the services. I would use again.
Kent Miller
Service Provided:
Garage Door Repair
Review:

Geoff was awesome! Very knowledgeable and professional as well as quick.
Shane Dolan
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Randy was our tech did a great job repairing our door very quick and efficient and courteous. Thank you randy
Anne Bradley
Service Provided:
Broken Garage Door Spring Repair
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