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Read what people are saying
about Precision Garage Door in:

Anderson Area, SC

Precision Garage Door of the Upstate of South Carolina, Western North Carolina & Tri-Cities Area in Tennessee
has received 190 reviews, averaging 4.94 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great customer service.the tech was very professional.he knew how to get the job right done the first time.the best part about it.he didn't waste anytime getting it done.the right way.nice guy.would call them back if needed.
Kenneth White
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We were very pleased with the garage opener installer, Jeff. He was prompt, efficient, personable, courteous and very informative about our new system. At this point, we can't evaluate the new opener. However, if it is as exceptional as the installer, we think it's a winner.
D Young
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent response and service
Gerald Walker
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Geoff arrived on time, promptly diagnosed the problem and had it repaired in no time. He was very courteous and professional. I wouldn’t hesitate to use them again.
Joe Fiore
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service. I so appreciated the info on your techs, photos and introduction. Jeff was on tie courteous and efficient. Very favorable company to deal with. Would highly recommend your company! Thank you, Bernice Bateman
Bernice Bateman
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service.
Jeff Barton
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician, Geoff, was here quickly, identified the problem, and fixed it promptly. He explained the options to us clearly. We are very pleased and recommend Precision highly.
David Nicholas
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My tech was Geoff. I appreciated his calling me a couple of times before coming out to keep me informed as to his status of getting to my home. When he arrived, he was well groomed, professional and courteous. He went right to work, diagnosed quickly and provided me with what the resolution would be and the cost. I'm a no nonsense individual and want to know can it be fixed and how much and is it warranted. I had the springs, cables and hardware to them replaced. The fee was less than I expected and that was a relief also. I appreciated the additional information he gave me on how to maintain my equipment. He answered all my questions and was polite in doing so. He did his work well and efficiently. Good work and acceptable fee. Refreshing.
Eve Kelton
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Adam did a great job. He was cordial and worked quickly to fix our broken spring. He recommended replacing the rollers. Now, the door is about 50% quieter than before.
Charles Perilloux
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Each contact we’ve had with Precision has been absolutely pleasant and the service we received has been superb...thanks for being professional and doing a great job!!!!!!
Fred Harris
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My second repair with Precision. The first time was a spring replacement a couple of years ago. This time Geoff replaced the rail. Both jobs were done on time . You won't find a more capable technician.
Will Gavin
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent, fast service. Jeff did very good work, and he patiently explained how everything operated. I highly recommend Precision Garage Door Service.
Edgar Rainey
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Geoff callled and asked to come earlier than my appt, worked out great! Identified the problem quickly, gave me an estimate and them performed the repair and installed a new opener. Showed me all the features of the new opener and removed all trash and debris. Will be calling back in the near future to have door replaced as well.
Shane Wilson
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Needed a new spring. Geoff showed up right on time, swapped out the broken spring for a new one and got everything back up and running in only a few minutes. Definitely impressed with the workmanship and quality of service.
Jonathan P
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had a broken spring and Precision fixed it, replacing both springs. But at a ridiculous price. $659 for a 15 minute job. You should be ashamed of yourselves for this pricing. I will never use your company again.
Jill Berning
A Response from: Rich

Good Afternoon, It was great to be able to speak with you today. I am glad we could fix this pricing issue with you. I do apologize for the confusion on our technicians part with pricing. We do regret that this happened at all and we appreciate you giving us the opportunity to fix it. We appreciate your business! Christa Mabry – Office Manager Precision Garage Door Service

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I have been a customer since early 2000 and have been highly pleased with Precision Door’s service.
Robert Scoggins
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Geoff, our service technician, showed up on time the same day as my call. He was very professional and knowledgeable and completed the job very fast. Our 12 year old garage door is now better than it was when we bought the house new. Thank you Geoff and Precision!
William Bill
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician was prompt, friendly and knowledgeable. And really appreciated the same day service.
Rachel Quesada
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

While this tech was able to fix my garage door and make it safe... He didn't start that way. While technically he did a 5 star job at reseting the springs, and tension cables... His attitude and upsales attitude makes this a 2. 1) Came to my house on time. And DAY of the incident. *Great! 2) Did not want to quote me initially. I had to talk him off a cliff and say to just fix the door then lets worry about the other issues... This right here was red flag #1... Quotes should be easy to give especially to reset, and make an environment "safe." Garage doors can be extremely dangerous! 3) Refused to even evaluate the garage door other than to then try and sell me a new one entirely. I have other techs out here telling me I may want to just have parts of it replaced NOT the whole dang thing. 4) Told me to not even use the door and to not hook it up... I am sorry, but thats just asking for liability issues... After having other techs look at it I have been using my garage door just fine... It only needed the reset he did. Likely to clean it up a bit replacing a panel or two... But even then the dings are coming out just fine. In the end this tech got the job done, but tried overselling me a whole new door. Not ok and pretty upset. I wont be using this company again as its likely this is the same routine. Ive been in sales and he ran every "sales technique" in the book. That and he didn't want to see what could actually be fixed... How do I know this? He didn't test or check he just reset it...
Shaun Strickland
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician called before coming, arrived when he said he would and promptly fixed the door. It was $95.00 for the service call and it cost nothing above that. He helped my husband with a programming issue and filled out a form to give the home inspector stating that the door is within code. We are pleased with this company and would call them again.
Marianne Kunst
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician was very knowledgeable. Took time to explain things to me. Super efficient. Did not take him long to fix my problem.
Marianne Dressler
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service exceeded my expectations. Scheduling the service was easy and pleasant. The tech (Adam) was professional, well groomed in appearance. Not only was he on time, he was early. He called prior to coming which allowed me time to prepare. He assessed the situation quickly, wrote up my quote for the repairs prior to performing the work and completed them effectively and efficiently. He also gave me tips on how and when to 'lube' the parts I needed to. He did not try to upsell me which is something I always dread and expect from service personnel and am never sure who to trust. I felt comfortable and appreciated the information he gave me about my garage door, opener and the parts. I had a problem with the bottom of my door the strip that keeps water and bugs out. Which was not why I had called for service but he said no problem and gave me a quote to replace that strip (and put a better one on....which looks great and worked better than what I had on previously) Their pricing was very reasonable. Good pricing-Great service-good products. I would highly recommend this company and its staff.
Eve Kelton
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Best work ever done on my garage door!
Wendy Longo
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We were very pleased with the timely and efficient service to repair our garage door. Thank you for coming soon and for your professionalism.
Tom Rouleau
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Called Precision and they came out to my house the next day. Diagnosised my problem and repaired in 30 minutes. Great Job.
JC
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Geoff was excellent. Very thorough and did a superior job fixing my door. He gave me several homeowner maintenance tips that I will incorporate going forward. I will definitely recommend Precision to my friends and neighbors. The response time way exceeded my expectations also THANKS
David Page
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I knew nothing about Precision when I called them. It was the best thing I could have done. The response was totally satisfactory. The secretary who took my call had an appointment for me for the next day! Minutes later I received an Email about the company, showing pictures of the employees and was advised that a man named Geoff would be servicing us. Today, he arrived with a fellow worker, listened to my problem, tested our equipment, and recommended a new circuit board to be replaced. he replaced it, I asked for a second activating device to operating our garage doors, and he filled all my needs. Geoff is thoroughly qualified and experienced troubleshooter, a effecti8ve repairman who does not waste time in rectifying the problems that he may find, In 15 minutes, he located the problem, repaired it and explained to me what he found and fixed perfectly. Having served almost 28 years in the U.S.NAVY as communication technician, I was totally pleased to have a super technician come help us with our problem. I thank you for representatives' exceptional services rendered. Fernand Couture, RMCS, USN, RET.
Fernand Couture
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We were very impressed with the excellent service from Geoff and Adam. They arrived promptly and were very efficient and courteous. Geoff immediately told us what was needed to repair the garage door and quoted the price. We are glad that we called your company and if need be we will do so.
Peter Mcneil
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your answer to my call for help was outstanding. Within one hour of my initial call, Geoff was here and resolved the problem. Will definately use your company again.
Ruth Manning
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great work with reasonable rates. Will call them again and again !! Geoff is a positive benefit to the company.
Jim Martin
Service Provided:
Garage Door Repair
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