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Read what people are saying
about Precision Garage Door in:

Asheville Area, NC

Precision Garage Door of the Upstate of South Carolina, Western North Carolina & Tri-Cities Area in Tennessee
has received 231 reviews, averaging 4.94 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

AHS had sent a repair man for my garage door opener early this week, who greased everything but couldn't understand why the horribly loud noise wouldn't go away. So he said, "When it gets worse, call me." Then early this afternoon, your tech, John, arrived, coming less than 24 hours of my original call on Friday. First he first noticed the two-car garage door was too heavy. He adjusted the tension springs until the metal door could be easily raised up by hand. Then he got to checking the noise, running the door catcher back and forth with the door removed. But the noise was still there even when detached from the door. He then looked into the motor area and could find nothing that would make the noise unless it was the motor. He then went to the end of raceway where it is attached just above the garage door when it is close. There he found a dry bearing where the chain rotated going on back to the motor. He lubricated it and told me the bearing hadn't been damaged yet, still tight. Thank goodness I didn't wait for it to fail, calling Precision Door Service. And the garage door ran quietly, as it had for the previous 15 years. This reminded me of the story about a repair man, who came to a home to repair a fridge. He looked the unit over and removed the covering for the motor and hit it just right with a hammer. The motor whirled into motion as if kissed by its mother. He handed the homeowner a bill for $100 and twenty five cents. The homeowner questioned the 25 cents. The repair man said, "It was 25 cents to swing the hammer and $100 for knowing where to hit the motor. What a tech Precision Door Service sent today. A big high five!
Gary Kallback
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Incredible fast service! Call Craftsman and said it would be NEXT week sometime!! My car is IN the garage and it was impossible for another man and I to lift door and get car out . Someone suggested you ; called at 12:45 and your office said someone would be here between 1 - 3. Fred arrived about 2 and had the job completed by 3:30!!! So thankful!
Janice Framke
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Quick and efficient service! Thank you!
Sarah Blanchard
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Professionally fixed by an craftsman .... quick to respond to my needs and friendly service, Thanks a lot Jon!
Katie Gaunt
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Today, we had the pleasure of meeting Fred Grace to service our garage door assembly. He was prompt, courteous and completely professional. Our door is now working like new! Thanks, Fred, and thanks Precision! You are definitely a five star company!
K. Marcus
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very knowledgeable and nice technician diagnosed and fixed my garage door immediately and spent time instructing me on how to care for my garage door. I would not hesitate to recommend this company.
Bob Krollman
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

John was awesome, timely, friendly and very efficient! We were so pleased that we were able to get our garage door repaired on a Sunday afternoon!
William Bumby
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

great service. dependable.
Michael Wofford
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Outstanding service. Your tech was spot on! Thanks!
Teddy Mays
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jonathan explained the features of the different garage door openers and promptly installed the one I selected to replace my old worn out opener. He cleaned up the work area, explained how to operate the new opener, and then asked if I had any questions. Jonathan was courteous and professional. I was very satisfied with his work and my new garage door opener.
Dennis
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service was prompt, courteous, and successul. Good job!
Nancy Brown
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My first experience with Precision occurred when I damaged my garage door. I found them on the Internet and they quickly responded to my need for help - sending a Senior Garage Door Expert, Jonathan Waterbury. He made an excellent repair, but advised that because of the age and materials used in making my door it would not be a permanent solution to my problem. The family wanted to replace the door before the damage occurred, so we decided to order a replacement. Jonathan was a big help - showing us the variety of doors sold by Precision. Our choice was installed yesterday and we are very pleased with our selection. It is a beautiful update to our home and we thank Jon and Precision for making it possible.
Robert Dutnell
Service Provided:
Garage Door Opener Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service from John. Quick & professional. Would highly recommend.
Mike Hipps
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

5 star. Had emergency!!!! Could not get garage door down right before this weekend with snow coming. Precision (Fred) was here and had door repaired within 4 hours of my call. Price was reasonable. Would recommend to anyone
Joan Heck
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Good response and door repair
Elaine Bonner
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

So fortunate to receive amazingly prompt and excellent service fro Fred. This was then second time we’ve used Precision, for another issue.
Marsha Hegglund
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service was prompt. The workman was efficient, knew exactly what he was doing, went over the whole door, and it's working like new. I will definitely recommend this company to friends.
James Tucker
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

A cable on our automatic garage door failed as we were closing the door. The door slipped on the side with the slipped cable resulting in the door hanging at an odd angle a couple of feet from the floor. Additionally, an overhead supporting beam bowed threatening the beam and door to collapse on top of our car. We called Precision Door and a technician was at our house within two hours. Fred was able to get the door closed and replaced the cable, rollers and springs on our 26 year old door. We were very pleased with the fast, efficient service we received from Precision Door Service.
Toni T.
Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Beautiful doors and excellent installation service. John was a great pleasure to hang with while he worked, I did not seem to bother him.
George Stanley
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jonathan assessed the situation and quickly fixed the problem with my garage door not opening correctly. In addition, he checked everything else out and made adjustments where necessary. Excellent service and technician.
Dennis
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We were impressed with the response time of Precision. The company was helpful and Fred was knowledgeable and professional.
Traci Davis
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This is the second time we've called Precision - once just for routine maintenance and this time for a problem. We will call them every year for maintenance because they respond immediately and always send a very capable technician. They technicians are always extremely knowledgeable, but the best part is they come when they say they will!
Pat Scherer
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

five stars. David was great. Professional and friendly
Billy Gray
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician was excellent and got my remote controls working perfectly. I only wish I had asked him to program the lower button on the remote instead of the smaller upper button which is harder to work.
George Kroncke
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your company is definitely a 5.
Robert Dutnell
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Speedy and surefooted service.
Stephen Brown
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Appreciate the promptness, and knowledge and upfront prices. Fixed our door in about an hour. Technician was great! Only thing I’d like to see is a reduction on service call when work is done . I understand a cost to get estimate but if job is completed by your company it would be nice to have a break on service call. I know some plumbing companies do this. $90 service call but if you have them complete work, it is included. But overall would recommend this company.
Dennis Chew
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service! Quick response to the request, skilled and pleasant to work with tech! The door works and sounds great!! Couldn't ask for more.
Steve Chevalier
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our car was trapped in the garage on a Saturday and Precision was not only available, but on time, very professional, informative, and affordable. Fred was our technician and he was exactly what you want: on time, not pushy, very professional, and very approachable. My husband and I are real estate brokers in Asheville and will be recommending Precision, and Fred, to our clients and peers!
Patty Woolf
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician (John, I think) went way above and beyond what any customer should expect. In addition to putting the garage door in the best operating condition I can ever remember, he went out of his way to explain the details of the repair and offered maintenance tips that would extend its life. On top of that, he was willing to wait for my husband who was on his way home from work to get the chance to explain the same things to him. We've had other services in the past but Precision Door Service was the best by far. We are now permanent customers!
Celine Codd
Service Provided:
Garage Door Repair
Product:
Springs
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