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Read what people are saying
about Precision Garage Door in:

Asheville Area, NC

Precision Garage Door of the Upstate of South Carolina, Western North Carolina & Tri-Cities Area in Tennessee
has received 227 reviews, averaging 4.94 Stars:
Review:

Today, we had the pleasure of meeting Fred Grace to service our garage door assembly. He was prompt, courteous and completely professional. Our door is now working like new! Thanks, Fred, and thanks Precision! You are definitely a five star company!
K. Marcus
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Review:

Very knowledgeable and nice technician diagnosed and fixed my garage door immediately and spent time instructing me on how to care for my garage door. I would not hesitate to recommend this company.
Bob Krollman
Service Provided:
Garage Door Opener Repair
Review:

John was awesome, timely, friendly and very efficient! We were so pleased that we were able to get our garage door repaired on a Sunday afternoon!
William Bumby
Service Provided:
Garage Door Repair
Review:

great service. dependable.
Michael Wofford
Service Provided:
Garage Door Repair
Review:

Outstanding service. Your tech was spot on! Thanks!
Teddy Mays
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Jonathan explained the features of the different garage door openers and promptly installed the one I selected to replace my old worn out opener. He cleaned up the work area, explained how to operate the new opener, and then asked if I had any questions. Jonathan was courteous and professional. I was very satisfied with his work and my new garage door opener.
Dennis
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Service was prompt, courteous, and successul. Good job!
Nancy Brown
Service Provided:
Garage Door Repair
Review:

My first experience with Precision occurred when I damaged my garage door. I found them on the Internet and they quickly responded to my need for help - sending a Senior Garage Door Expert, Jonathan Waterbury. He made an excellent repair, but advised that because of the age and materials used in making my door it would not be a permanent solution to my problem. The family wanted to replace the door before the damage occurred, so we decided to order a replacement. Jonathan was a big help - showing us the variety of doors sold by Precision. Our choice was installed yesterday and we are very pleased with our selection. It is a beautiful update to our home and we thank Jon and Precision for making it possible.
Robert Dutnell
Service Provided:
Garage Door Opener Repair
Product:
Garage Doors
Review:

Excellent service from John. Quick & professional. Would highly recommend.
Mike Hipps
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

5 star. Had emergency!!!! Could not get garage door down right before this weekend with snow coming. Precision (Fred) was here and had door repaired within 4 hours of my call. Price was reasonable. Would recommend to anyone
Joan Heck
Service Provided:
Garage Door Repair
Review:

Good response and door repair
Elaine Bonner
Service Provided:
Garage Door Repair
Review:

So fortunate to receive amazingly prompt and excellent service fro Fred. This was then second time we’ve used Precision, for another issue.
Marsha Hegglund
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

The service was prompt. The workman was efficient, knew exactly what he was doing, went over the whole door, and it's working like new. I will definitely recommend this company to friends.
James Tucker
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

A cable on our automatic garage door failed as we were closing the door. The door slipped on the side with the slipped cable resulting in the door hanging at an odd angle a couple of feet from the floor. Additionally, an overhead supporting beam bowed threatening the beam and door to collapse on top of our car. We called Precision Door and a technician was at our house within two hours. Fred was able to get the door closed and replaced the cable, rollers and springs on our 26 year old door. We were very pleased with the fast, efficient service we received from Precision Door Service.
Toni T.
Service Provided:
Garage Door Repair
Product:
Cables
Review:

Beautiful doors and excellent installation service. John was a great pleasure to hang with while he worked, I did not seem to bother him.
George Stanley
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Jonathan assessed the situation and quickly fixed the problem with my garage door not opening correctly. In addition, he checked everything else out and made adjustments where necessary. Excellent service and technician.
Dennis
Service Provided:
Garage Door Opener Repair
Review:

We were impressed with the response time of Precision. The company was helpful and Fred was knowledgeable and professional.
Traci Davis
Service Provided:
Garage Door Repair
Product:
Springs
Review:

This is the second time we've called Precision - once just for routine maintenance and this time for a problem. We will call them every year for maintenance because they respond immediately and always send a very capable technician. They technicians are always extremely knowledgeable, but the best part is they come when they say they will!
Pat Scherer
Service Provided:
Garage Door Opener Repair
Review:

five stars. David was great. Professional and friendly
Billy Gray
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

The technician was excellent and got my remote controls working perfectly. I only wish I had asked him to program the lower button on the remote instead of the smaller upper button which is harder to work.
George Kroncke
Service Provided:
Garage Door Opener Repair
Review:

Your company is definitely a 5.
Robert Dutnell
Service Provided:
Garage Door Repair
Review:

Speedy and surefooted service.
Stephen Brown
Service Provided:
Garage Door Repair
Review:

Appreciate the promptness, and knowledge and upfront prices. Fixed our door in about an hour. Technician was great! Only thing I’d like to see is a reduction on service call when work is done . I understand a cost to get estimate but if job is completed by your company it would be nice to have a break on service call. I know some plumbing companies do this. $90 service call but if you have them complete work, it is included. But overall would recommend this company.
Dennis Chew
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Excellent service! Quick response to the request, skilled and pleasant to work with tech! The door works and sounds great!! Couldn't ask for more.
Steve Chevalier
Service Provided:
Garage Door Repair
Review:

Our car was trapped in the garage on a Saturday and Precision was not only available, but on time, very professional, informative, and affordable. Fred was our technician and he was exactly what you want: on time, not pushy, very professional, and very approachable. My husband and I are real estate brokers in Asheville and will be recommending Precision, and Fred, to our clients and peers!
Patty Woolf
Service Provided:
Broken Garage Door Spring Repair
Review:

The technician (John, I think) went way above and beyond what any customer should expect. In addition to putting the garage door in the best operating condition I can ever remember, he went out of his way to explain the details of the repair and offered maintenance tips that would extend its life. On top of that, he was willing to wait for my husband who was on his way home from work to get the chance to explain the same things to him. We've had other services in the past but Precision Door Service was the best by far. We are now permanent customers!
Celine Codd
Service Provided:
Garage Door Repair
Product:
Springs
Review:

On time, friendly, professional and walked me through how to keep the door in good condition. Wonderful!!!! In today's world where customer service in lacking, this company still has it! THANK YOU!
Suzanne Premo
Service Provided:
Garage Door Repair
Review:

Professional service expertly done and reasonable prices. Would definitely use again.
Joe Devanon
Service Provided:
Garage Door Repair
Review:

Fred was the technician that arrived to service my broken garage door opener. He was polite, kind, professional, and punctual. He honesty was refreshing. He provided a direct and quick assessment of the problems the door opener was experiencing. I certainly would recommend this company and particularly this technician to anyone in need of their service.
Teresa Marshall
Service Provided:
Garage Door Opener Repair
Review:

The guys were on time, friendly and good at what they do. Outstanding service! Joe
Joe Dillon
Service Provided:
Garage Door Repair
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