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Read what people are saying
about Precision Garage Door in:

Kingsport Area, TN

Precision Garage Door of the Upstate of South Carolina, Western North Carolina & Tri-Cities Area in Tennessee
has received 114 reviews, averaging 4.88 Stars:
Review:

Very friendly staff from the receptionist who took my call to Randy the tech. Loved the same day service and the speedy repair.
Jeff Phillips
Service Provided:
Garage Door Repair
Product:
Cables
Review:

Precision Door Service provided a very fast response to replacing the springs on my garage door. Actually, I used the CHAT last night about 9:00 PM and an appointment was set for today between 9:00 and 11:00 AM. The technician arrived shortly after 9:00 AM and was completed before noon. Excellent work was provided by the technician.
Larry Bevil
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Quick response to our call on a Saturday and our technician was and very knowledgeable and accurate. Price was reasonable. Far surpassed a previous company we had used. We have found a new garage door company!
Michael N
Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
Review:

Came within 2 hours of my call! Randy was awesome... efficient and down to earth. Even laughed at my jokes! Checked out an issue with my other garage door and gave me great advice. I will definitely call this company again for any garage door needs I may have!
John Slaughter
Service Provided:
Garage Door Repair
Review:

Torsion spring broke on Sunday. Called Precision on Monday and they had a tech here in 1 hour. Great service but contrary to this web site, it won't be the last spring you'll ever buy. Precision installed my door 7 yrs ago and still charged me $400+ for a $60 part and a 1 hour service call. Good service isn't cheap.
Amy and jeff Flippin
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I called this morning as my garage door would not open and I was given an appointment this afternoon. Randy was the technician who came out and he did a really thorough job. He fixed the issue with the garage door not opening and then noticed that some of the rods that hold the chains and wheels were a little loose. He tightened all of them and lubed both garage doors. He was really professional and extremely pleasant. This is the second time I have used Precision and I will definitely use them again.
Barbara Ellsworth
Service Provided:
Garage Door Repair
Review:

As usual the repairs were done very professional and quickly, very knowledgeable service technician and even did an adjustment on the garage door opener without being asked, recommend this business highly
Billy Sowards
Service Provided:
Garage Door Repair
Review:

Rich was very timely, polite and hard working. He found the issue and repaired it quickly plus he added a new weatherstrip piece to the bottom of the door. Great service! I would recommend him and Precision Door to anyone. This was the second time I have used them and I have been very pleased.
Mark Brockwell
Service Provided:
Garage Door Repair
Review:

Excellent service. I love this company.
Jay Mills
Service Provided:
Garage Door Repair
Review:

The follow up repair completed today seems to have addressed my problem encountered after your technician replaced the broken garage door spring on 12/18/17. Apparently after the spring installation, there was an adjustment problem that was not addressed. This resulted in the opener pulling the screws out of the support strip on the door and distorting my garage door. This service call was a direct result of this, and the ensuing repair should take care of my door, but it cost me $104.00 to fix the neglected adjustment on the first visit.
Larry Roller
Service Provided:
Garage Door Repair
Review:

Absolutely fantastic service. I needed an overhead garage door mechanism replaced. I got that plus a relocated button plus a keypad, all within 24 hours of me first calling to ask for a quote. The technician was personable, on time, and respectful. I would not hesitate to use this company again.
Sarah Foster
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

Excellent friendly service
Sondra Leslie
Service Provided:
Garage Door Repair
Review:

The gentlemen called in advance to confirm arrival as he was running a little behind. Very appreciative. Also, tried to access the problem to be certain he had the parts. The gear on our unit was stripped. It required him making a special effort to run down in order to repair. He did and we were so grateful. Very professional organization from initial call to final repair.
Mary Steadman
Service Provided:
Garage Door Repair
Review:

Randy was the repairman sent to fix my broken garage door. The spring and cable had broken and he came prepared with the parts and equipment to get the job done. He worked quickly and confidently and was finished in about 30 minutes. Randy was friendly and professional. This is the second time i have called Precision Door Service. The previous time was for the same repair on my other garage door. I highly recommend this company. I called Sunday evening and was scheduled an appointment Monday!
Nancy Dillion
Service Provided:
Broken Garage Door Spring Repair
Review:

Called for non emergency help at 12:00, appt confirmed between 1 and 3. Serviceman arrived At 2:15 and proceeded to fix the door. Good response, good workmanship, very courteous.
Joe Davison
Service Provided:
Garage Door Repair
Product:
Rollers
Review:

I called Precision Garage Repair for information about needed repairs to door. The receptionist was very helpful, in scheduling an appointment within 2 hours. She asked the nature of the problem, the size of the door & the brand The courteous technician arrived with all needed tools & replacement parts. He was very knowledgeable & quickly showed me the problem the minute he walked into the garage. A spring needed to be replaced & he explained the recommended repairs. Kurt was polite, professional & extremely efficient in completing the work & removing the old parts & debris. He had quoted the cost of repairs prior to his work so I had the check ready. He gave me a receipt & thanked me for choosing Premier. He was so pleasant, I asked him if he enjoyed his job, he replied " I Love it !!! He is definitely an asset to your company !!!
Donna Stiltner
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Very quick service, repair man knowledgeable and explained repairs performed. Would definitely recommend
Linda Nickels
Service Provided:
Garage Door Repair
Review:

I have used Precision Door in the past and needed them again to repair our garage door. We called and they were onsite within 30 min. The repairman was super nice. I have already recommended them to others if they are in need of future repairs and I will definitely continue to use them.
Randy Bledsoe
Service Provided:
Garage Door Repair
Review:

Great response and came on time as promised. Richard Phillips do a great, professional, and efficient job. Would definitely use again.
Terry Jordan
Service Provided:
Garage Door Repair
Product:
Rollers
Review:

Randy was our technician. He was totally professional in every way, completely familiar with our garage door opener, diagnosed the problem in minutes, and repaired it to a state that was far better than it had been prior to our having the problem. And, a good guy also. HIGHLY RECOMMENDED!
Tom Mccormick
Service Provided:
Garage Door Opener Repair
Review:

Prompt. Good job
Janice Henley
Service Provided:
Garage Door Opener Repair
Review:

Products and services to expensive compared to competitors
Josh Lowe
Service Provided:
Garage Door Repair
Review:

Your Technician was very knowledgeable, and extremely efficient. I was happy with his repair,and information as to how to avoid this in the future.
Larry Roller
Service Provided:
Garage Door Repair
Review:

We give you a 5 star rating. He was on time, very courteous and did an outstanding job. He also did a good job cleaning up.
Sheila and jim Postell
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

I am absolutely thrilled with the service I received from Randy who is employed at Precision. Upon arrival, he immediately began assessing the problem with my garage door. He worked with skill and ease and my garage door was fixed and working as if it is BRAND NEW! Randy had such a pleasant personality and worked methodically and with precision to fix the problem. He even checked my other garage door to make sure it was also working properly. I will definitely tell my friends and neighbors about my experience with PRECISION!!! It was AWESONE! Thank you, thank you, THANK YOU! Phyllis Bloomer
Phyllis Bloomer
Service Provided:
Garage Door Repair
Review:

The technician arrived at the appointed time, and took care of the repair. He also oiled the other garage door checking for proper operation. I had this company perform service on the doors in November, 2014 so I am a repeat customer.
Charlotte Dison
Service Provided:
Garage Door Repair
Review:

Called in the morning and Randy was here that afternoon. Very knowledgeable and discovered what the problem was with the door and repaired it quickly. Randy informed us that Precision also sold new garage doors and we could design online and receive a quote. We will be doing that in the future. Already recommended Precision to a neighbor.
Andrea Belcher
Service Provided:
Garage Door Repair
Review:

Thank you for your promptness.Have a good day.
Bob Jenkins
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

We are extremely happy with Richard's service. Not only has he done a perfect job on repairing the garage door, but also lubricate the rails and the each joints of the door afterwards. We will highly recommend Precision Garage Door to everyone who needs the excellently professional work! Kevin
Kevin Wang
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Randy showed up on time. He was very pleasant and made sure my door as well as my remotes were all perfect! I had used your team twice in past, highly recommend! Thanks!
Alice Nunley
Service Provided:
Garage Door Repair
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