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Read what people are saying
about Precision Garage Door

Precision Garage Door of the Upstate of South Carolina, Western North Carolina & Tri-Cities Area in Tennessee
has received 2395 reviews, averaging 5.00 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision Door once again did a great job repairing my garage door. The technician was very professional and friendly.
Donald Luttermoser
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very professional and quality service. Adam was our technician, and he did an excellent job replacing the broken reciprocating spring on the door. He even gave me some tips on how to keep the door in top shape. Highly recommend Precision Door!
David Blanton
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called and 3:45 on Saturday asking for an appointment. I was amazed when I was told someone would be here between 4-6 at regular price (not emergency because it was a weekend). The garage door adjustment was fixed within two hours of calling them. Thank you so much.
Robert Rehrer
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

All aspects of the job were outstanding. Thomas called when he was on the way and arrived when he said he would be. He did an excellent job.
Brad Overturf
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Randy came by and knew immediately what was needed to fix my garage door. He made sure it was right before he left and I am very pleased with my experience. I should have called Precision first because I got great same day service as compared to the run around I got from the first company I called. Thank Randy & Precision.
Tom in Kingsport
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jonathan , was a great guy to work with , on time , great job , great to talk with, knows his job well , we need more people like him , super satisfied
James Mcgrath
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service and also a great education on how to keep my garage doors in good repair. They honored a discount even when my coupon did not quite fit the description. They were also at my house in less than 24 hours. I would highly recommend.
Emily Cowan
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I have an older Wayne-Dalton garage door opener which quit working because the drive batteries were dead. I replaced the batteries, which I have done a couple times before, but the opener would still not work. The internal diagnostic and owners manual said it could be a blown fuse but I could not find a fuse and got no clue from the instruction manual. The service technician knew where the fuse was located, determined it was bad, replaced the fuse and reprogramed the unit because it was also not closing properly. Great service on a unit which is no longer made. Thanks Thomas for getting my garage door back in operation. I highly recommend Precision and Thomas Hall for the fast and prompt response to my problem with a non functioning garage door opener. Great Job, Thanks
Larry Waters
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great customer service.the tech was very professional.he knew how to get the job right done the first time.the best part about it.he didn't waste anytime getting it done.the right way.nice guy.would call them back if needed.
Kenneth White
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Awesome work is best way to say!!!!
Allen Carrico
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

John was my installer and he was fantastic! He was prompt and beyond accommodating! He had to do a little extra work to make the door work correctly and handled it like the pro I expected! I can't say enough about his professionalism AND he was such a terrific guy! The door is beautiful and I couldn't be more pleased!
Sherry Hambrick
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I live and die by reviews locally when it comes to using a repair company for home appliances, HVAC and in this case a garage door torsion spring that broke. Randy, my technician called me on the way here (on time), was a consummate professional and he fixed the problem with skill and professionalism. He also added a new hard rubber bottom to my garage door that gives it a SUPER good fit and no spaces letting light (and cold/hot air) in. We all hate expenses that arise but we all also owe it to our neighbors to post good, reliable information, good or bad for services rendered. A+ Service.
Greg Randolph
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician was able to come and fix our door within a few hours. He was knowledgeable, efficient, and thorough. He also educated us to be routine maintenance issues. He went above and beyond in every way. We will be recommending Precision to everyone we know.
Logan Yacks
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We were very pleased with the garage opener installer, Jeff. He was prompt, efficient, personable, courteous and very informative about our new system. At this point, we can't evaluate the new opener. However, if it is as exceptional as the installer, we think it's a winner.
D Young
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very knowledgeable and efficient.
George Sellers
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent response and service
Gerald Walker
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician arrived on time, quickly diagnosed the problem, made the repair. Excellent service.
John Long
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

All good things. John is a true professional. He arrived on time, gave me a quote and an explanation of what I would receive. The office followed up, a date was set for installation. Everything I need to complete the job. We have used Precision before and are equally satisfied now.
Alan Cooper
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I feel comfortable knowing your employees are drug tested and background checked, and I appreciate very much your e-mail showing a picture of and giving the name of the service technician who would be coming. Uniforms and a marked van are also important to me. The technician was prompt and friendly. He did a great job.
Tom Mannan
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Geoff arrived on time, promptly diagnosed the problem and had it repaired in no time. He was very courteous and professional. I wouldn’t hesitate to use them again.
Joe Fiore
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Could not have been any easier, called at 2 pm on a Saturday. John (the service tech) was at my house by 5, replaced both garage door springs and was gone by 6. He was very polite, straight to the point, and I have already recommended the company to a family member.
John C.
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service. I so appreciated the info on your techs, photos and introduction. Jeff was on tie courteous and efficient. Very favorable company to deal with. Would highly recommend your company! Thank you, Bernice Bateman
Bernice Bateman
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

referred by Poplar Springs Fire Chief. Top technician,very friendly, our over all experience was SUPER. Thank you.
Chris & barbara Taylor
Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Adam did I a great job figuring out the sensor problem. Arrived as scheduled and was very knowledgeable and friendly.
Harry Rittenour
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My technician called ahead to verify he was on his way, which I appreciated. He arrived as stated and was very professional and efficient. I'm very happy with the service I received!
Kim Edwards
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great Service and Great Timing! Had a live chat at 9am, service technician was here at Noon same day and fixed my problem in 20 minutes. Great attitude and customer service from the technician. Will definitely refer anyone and everyone to Precision.
Brendan Leach
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Geoff was very professional and proficient at his craft. I had a unusual situation with the operation of the door, which Geoff resolved and reprogrammed all usable systems. I have used Precision before when a spring coil had broken,which your service personnel repaired. I, of course will highly recommend your company and personnel to people in need of your expertise.
Jerry Sherman
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very quick service. John, the service tech was very friendly and efficient. He was thorough in explaining everything. I will use your company again if necessary.
Pearcy
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Called late one evening and scheduled a technician to come out and check out my garage door which had quit working. Michael arrived on time and quickly determined the problem. Unfortunately he did not have the part to fix it but said he could probably come back the next day. Called the next day and set up time for the following day. Looking forward to having my door working then.
Nathaniel Ellis
Service Provided:
Garage Door Repair
Date: 09/18/2019
Garage Door Repair
,
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called to get a broken torsion spring replaced after investigating YouTube and finding out how long it would take to get a replacement set from Home Depot (9-10 days). I read reviews online and was impressed. I was able to get an appointment the same day. Knowledgeable and courteous, Geoff explained the options. He fixed the door within an hour, lubricated both garage doors, tightened loose bolts and gave me preventative maintenance tips. I also asked for follow up info on replacement doors as a future project. Geoff is a great company representative.
Jim Day
Service Provided:
Garage Door Repair
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