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Read what people are saying
about Precision Garage Door

Precision Garage Door of the Upstate of South Carolina, Western North Carolina & Tri-Cities Area in Tennessee
has received 2366 reviews, averaging 5.00 Stars:
Date: 09/18/2019
Garage Door Repair
,
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called to get a broken torsion spring replaced after investigating YouTube and finding out how long it would take to get a replacement set from Home Depot (9-10 days). I read reviews online and was impressed. I was able to get an appointment the same day. Knowledgeable and courteous, Geoff explained the options. He fixed the door within an hour, lubricated both garage doors, tightened loose bolts and gave me preventative maintenance tips. I also asked for follow up info on replacement doors as a future project. Geoff is a great company representative.
Jim Day
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service.
Jeff Barton
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thomas arrived exactly when he said he would. It was clear he was proficient at what he did what what stood out was his great attitude! I’m a do it your seller so he taught me some maintenance tips and ways to save money. Hands down he was great!!
Carolynn Lawson
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We hired Precision Door to replace our springs a little over two years ago. Unfortunately, one of the springs had broken recently. I called Precision Door and they came out to fix it at no charge. It is hard to find a company that backs their products and replaces items for no cost after the expiration of warranty. I am impressed with Precision Door’s customer service and their integrity .
Sabrina Moore
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I chose Precision Door because I had previously had good service with you and did so this time. Adam C was prompt and courteous; he ordered a new door for me to be installed later.
Wanda Hughes
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Saw the five-star rating on the web. Very courteous and prompt service. Jonathan discovered my mistake as soon as he got out of his truck. He then performed maintenance and gave me directions to do my own preventive maintenance. Very friendly toward me and my two dogs. He could have scammed me but instead showed his integrity and great service. I’m glad I called.
Judith Thurman
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I’ve never been more pleased with the service I got from John. John provided me with my options and was so thorough with the job that I will gladly tell all my neighbors about Precision. Thanks so much. Mike Terenzi, fletcher, NC
Mike Terenzi
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician, Geoff, was here quickly, identified the problem, and fixed it promptly. He explained the options to us clearly. We are very pleased and recommend Precision highly.
David Nicholas
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

After lightning knocked out our garage door opener, Precision responded in less than 24 hours. Tom, their technician, was knowledgeable and efficient, removing the old system and installing a new one in less than an hour. He explained the operation in thorough, yet easy-to-understand language, making our transition to the new unit very easy. Thanks much!
Rita Schuetz
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician was very polite, very knowledgeable and was able to repair the garage door the same day as the service call. Also, when scheduling the service call, the Customer Service Representative was very polite and took all the information down correctly. When the technician called to confirm he was on his way to my home for the service call, we discussed my conversation with the Customer Service Representative. The technical was already aware of the issue I was having with my garage door. I would highly recommend Precision.
Tracie Metcalf
Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jonathan did a fantastic job and was extremely helpful. -Adam
Adam Sunde
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Nothing but good things to say about the technician, Michael and the work he did to resolve my problem. He was on time and worked quickly. Will definitely use this company again.
Clayton Patton
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great job. Tech was on time courteous and got the job done quickly.
Ron Smith
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

A huge shout out to Geoff for the excellent job on my garage door. He was professional, explained the process, and completed the job in a timely manner. I will definitely be referring my family and friends to this amazing company. Thank you!
Janet Kennedy
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our technician, Randy, was great. He stayed late on a Friday night to be sure our garage door was working properly. Give him a raise!!
Misty Shively
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My tech was Geoff. I appreciated his calling me a couple of times before coming out to keep me informed as to his status of getting to my home. When he arrived, he was well groomed, professional and courteous. He went right to work, diagnosed quickly and provided me with what the resolution would be and the cost. I'm a no nonsense individual and want to know can it be fixed and how much and is it warranted. I had the springs, cables and hardware to them replaced. The fee was less than I expected and that was a relief also. I appreciated the additional information he gave me on how to maintain my equipment. He answered all my questions and was polite in doing so. He did his work well and efficiently. Good work and acceptable fee. Refreshing.
Eve Kelton
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Randy was on time when.Work performed fast and efficient. I am pleased with the work performed.
Jd Shook
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

our garage door opener stopped working and our service call was excellent! Fixed quickly and professionally with super friendly and courteous customer service. Highly recommend Precision for all your needs.
Chris Hamlin
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service prompt and excellent !! Would use again...Fred was great!
Dean & margaret Debuhr
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Prompt and efficient same day service. Technician was knowledgeable and explained all aspects of services performed. Would definitely recommend to others.
Teresa P
Service Provided:
Garage Door Opener Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

When I first needed repair I checked the phone book and offered up a little prayer to choose the right company. As it turns out you were the right company. You have always been honest and trustworthy. You do s great job! Thank you!
Mary-ann Durall
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Outstanding Service,Geoff did a great job,very knowledgeable,fast service. Thanks William
William Durfee
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had used them in the past to do repairs. The tech Adam was a professional that insured confidence and made my decision so much easier. He explained my options and together we made the right choices. My new door is very thing I hoped for. My service was even more than I hoped far. Adam is great. Thank you
Fran Mcclure
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was able to schedule service on the weekend and Geoff assessed the repairs needed and he completed the repairs quickly. I am very pleased with the service I received. My garage door has never worked better! Thank you so much!
Theresa Guida
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Adam did a great job. He was cordial and worked quickly to fix our broken spring. He recommended replacing the rollers. Now, the door is about 50% quieter than before.
Charles Perilloux
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Annual garage door service....Technician Michael very polite and courteous...All questions asked where answers and explained....Very satisfied and will definitely use them again.....
Diana Williams
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We give a 5 star to John. Came same day as promised and fixed door and explained what caused the problem. Very nice, friendly gentleman
Robert Stanford
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

my technician was awesome. They came right when scheduled and he was so nice and helpful. the cost was reasonable. They even came on Sat with no additional weekend fee. the customer service ladies were so nice as well. My original apt was Monday but they called with cancellation for Sat and came right away, within about 4 hours of my call. I highly recommend this company.
Kathy Johnson
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jon Waterbury was the best, patient, told me everything I needed to know, and volunteered to come back to my house after the insurance adjuster is here to pick up the old/damaged unit. Very good experience! Warren Ebert
Warren and linda Ebert
Service Provided:
Garage Door Opener Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Geoff was the tech who replaced my garage door spring. He was professional, quick and right on time. I am very pleased.
Victor Burritt
Service Provided:
Broken Garage Door Spring Repair
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